Pinta will not start on Ubuntu 24.04 LTS

[matswiklander]

Installed Pinta with snap:

sudo snap install pinta

Tried to start pinta from command line and get the following errors:

Gtk-Message: 20:50:12.077: Not loading module "atk-bridge": The functionality is provided by GTK natively. Please try to not load it.
xkbcommon: ERROR: failed to add default include path /usr/share/X11/xkb
xkbcommon: ERROR: failed to add default include path /usr/share/X11/xkb
Segmentation fault (core dumped)

Checked that /usr/share/X11/xkb was present and it was.

Check the installed version of Pinta and snap reported:

pinta                      2.1.2                35     latest/stable    james-carroll✪  -

I'm using a english language installation with a swedish keyboard layout.

[JGCarroll]

Hi,

Could you try sudo snap revert gnome-46-2404 in your terminal and trying again? The issue doesn't appear to be with Pinta itself, but elsewhere in the Snap ecosystem, which I've reported in the link above.

[matswiklander]

I tried and got the following response:

~$ sudo snap revert gnome-46-2404
error: cannot revert "gnome-46-2404": no revision to revert to

snap list reported the following:

gnome-42-2204              0+git.510a601        176    latest/stable/…  canonical✓      -
gnome-46-2404              0+git.18eace2        39     latest/stable    canonical✓      -

Should I specify a revision?

[JGCarroll]

It's a shame that didn't work as it would let you keep using the newer base distribution,

For an instant fix, assuming you have a previous copy of Pinta installed (from say last week), sudo snap revert pinta will cause it to use Gnome 42 over 46, which should sort you out.

Unfortunately you're actually on the same version of the runtime as I am, however I'm not experiencing an issue. As such there might not actually be anything to revert to, making this more curious.

[matswiklander]

I guess I have to be patient and wait for the problem to resolve in one way or the other.

Thank you for helping me out. Take care. :slightly_smiling_face:

[JGCarroll]

If the second revert didn't work, this one surely would;

sudo snap remove pinta --purge
sudo snap install pinta --revision 33

That way you'll grab last weeks package using Core22/Gnome42. It'd probably then be worth running

sudo snap refresh --hold=168h pinta

Which will prevent any upgrades for a week whilst this gets looked at (I imagine it'll take less than a week to revert any changes upstream).

[matswiklander]

Excellent! That solved the problem. :+1:

Many thanks.

[JGCarroll]

I've reverted the Pinta snap on the store for the time being until the upstream issue is resolved. People should automatically start recovering from this, for Pinta.