LG C2 does not respond anymore after reset

[ef804s]

Here is the config file: "Device1": { "Enabled": true, "HDMIinputcontrol": true, "IP": "192.168.1.11", "MAC": [ "74:E6:B8:C9:E9:CC" ], "Name": "lgc2", "OnlyTurnOffIfCurrentHDMIInputNumberIs": 1, "SessionKey": "4a8fe4af610e1c149a2a60bc5d2c49f1", "SetHDMIInputOnResume": true, "SetHDMIInputOnResumeToNumber": 1, "Subnet": "255.255.255.0", "WOL": 3 }, "LGTV Companion": { "AutoUpdate": false, "BlankWhenIdle": true, "BlankWhenIdleDelay": 10, "ExtendedLog": true, "LocalEventLogRestartString": [ "restart" ], "LocalEventLogShutdownString": [ "shutdown", "power off" ], "PowerOffDuringRDP": false, "PowerOnTimeOut": 40, "Version": 2 }

The ip address and the mac are correct (verified). Here is the log:

Wed 03:34:13 > LGTV Companion Service started (v 1.7.0) --------------------------- Wed 03:34:13 > Configuration file successfully read Wed 03:34:13 > Data path: C:\ProgramData\LGTV Companion\ Wed 03:34:13 > Device1, lgc2, with IP 192.168.1.11 initiated (Enabled:yes, WOL:3, SubnetMask:255.255.255.0, PairingKey:4a8fe4af610e1c149a2a60bc5d2c49f1, MAC: 74:E6:B8:C9:E9:CC , VerifyHdmiInput:1, SetHdmiInput:1, BlankOnIdle:on(10m)) Wed 03:34:13 > Host IP detected: 192.168.1.9 Wed 03:34:13 > Setting shutdown parameter level 0x3FF Wed 03:34:13 > ** System requests displays ON. Wed 03:34:13 > Device1, spawning DisplaySetHdmiInputThread(). Wed 03:34:13 > Device1, spawning DisplayPowerOnThread(). Wed 03:34:13 > Device1, repeating WOL broadcast started to MAC: 74:E6:B8:C9:E9:CC using broadcast address: 192.168.1.255 Wed 03:34:13 > IPC, Daemon has started. Wed 03:34:14 > Device1, established contact. Set HDMI input: 1 Wed 03:34:14 > Device1, established contact: Display is ON.
Wed 03:34:15 > Device1, repeating WOL broadcast ended Wed 03:34:16 > IPC, force power OFF: device1 Wed 03:34:16 > Device1, spawning DisplayPowerOffThread(). Wed 03:34:16 > Device1, established contact: Device is OFF. Wed 03:34:20 > IPC, force power ON: device1 Wed 03:34:20 > Device1, spawning DisplayPowerOnThread(). Wed 03:34:20 > Device1, repeating WOL broadcast started to MAC: 74:E6:B8:C9:E9:CC using broadcast address: 192.168.1.255 Wed 03:34:20 > Device1, established contact: Display is ON.
Wed 03:34:22 > Device1, repeating WOL broadcast ended Wed 03:34:27 > IPC, force power OFF: device1 Wed 03:34:27 > Device1, spawning DisplayPowerOffThread(). Wed 03:34:27 > Device1, established contact: Device is OFF. Wed 03:34:31 > IPC, force power ON: device1 Wed 03:34:31 > Device1, spawning DisplayPowerOnThread(). Wed 03:34:31 > Device1, repeating WOL broadcast started to MAC: 74:E6:B8:C9:E9:CC using broadcast address: 192.168.1.255 Wed 03:34:31 > Device1, established contact: Display is ON.

The C2 is set to the correct wired ethernet parameters (static IP via DHCP). The parameter "Turn on via Wi-Fi" is on. Please help.

Fred

[JPersson77]

Hi Fred, can you define "does not respond" and "reset" please. From reading the log it seems everything is working allright and the TV seems to be responding immediately

[ef804s]

Hi,

reset means resetting the C2: "General" "System" "Reset to Initial Settings" The C2 does not turn on or off, if the C2 menu system is active, I can see a flicker when I issue an ON or OFF command from your GUI.

I think it is a problem in WebOS, is there a "hard" reset? Thanks for looking into the issue.

Fred

[ef804s]

I closed the issue by accident

[JPersson77]

Try to delete the device in the app and re-add it. The SessionKey is probably wrong since the TV was reset and re-adding the device should trigger a new pairing dialog.

I assume this should work, and I think I should add some check or mechanism for detecting this condition

[ef804s]

Hi,

thank you so much! This solved my issue.

Best regards,

Fred