search

JWWeatherman / yeticold

https://yeticold.com
Other
66 stars 24 forks source link

Step 34 Erase Your Laptop #149

Closed Rspigler closed 3 years ago

Rspigler commented 3 years ago

https://guide3.yeticold.com/Cold/Guide/step4

  1. Confirm that the hard drive is "not frozen". If it's "frozen" contact support at "yeticold.slack.com".

Add information on how to fix, then suggest contacting support if not solved. I believe suspending power (top right corner), waiting, then continuing typically solves.

willweatherman commented 3 years ago

I have tried that with a laptop that was frozen and it had no effect so I am better off just getting them on a call and trying to figure it out from there. At least until we have confirmed a reliable way to fix it.

Rspigler commented 3 years ago

Cool, didn't realize, thanks for the comment.