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JabRef / jabref

Graphical Java application for managing BibTeX and biblatex (.bib) databases
https://devdocs.jabref.org
MIT License
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JabRef 4.3.1 OSX fails to start #4103

Closed hmalissa closed 5 years ago

hmalissa commented 6 years ago

Yesterday I downloaded and installed JabRef 4.3 for OS X, and everything worked fine. Today I downloaded and installed JabRef 4.3.1 for OS X, and when I try to run JabRef, I only get an error message "An internal error occurred (error code: Could not load JRE from The bundle "Java SE 8" couldn't be loaded because its executable couldn't be located..)" and JabRef would terminate after this. I then tried to revert back to installing JabRef 4.3 for OS X (which did work yesterday), but when I try to run JabRef, I get the same error message. How to install JabRef for OS X properly, then?

Siedlerchr commented 6 years ago

Hi, this is a known problem. In the uninstaller you have to chose Uninstall and not upgrade. Otherwise an old jre will not be removed. I already tried to fix that in #4001 but it was not successful.

hmalissa commented 6 years ago

Thanks a lot. The uninstaller doesn't offer an 'Uninstall' option---I can either 'Upgrade', or 'Install to different directory', but not 'Uninstall'. I got it to work already. Sometimes the installer will automatically download the Java Runtime Environment before doing anything else, in other cases it will not. I found that when the JRE is being downloaded, JabRef will work; if the JRE is not being downloaded, JabRef will not work. But I can't figure out what controls whether the Installer will download the JRE.

Siedlerchr commented 6 years ago

Okay, thanks for the detailed documentation and reproduction. If you like you could look at the install4j settings, this is our configuration: https://github.com/JabRef/jabref/blob/master/jabref.install4j You can install a 30 day test version from install4j, load the file and look through the options. Maybe you have an idea what needs to be changed.

stefan-kolb commented 5 years ago

Closing this issue due to inactivity :zzz: Please reopen the issue with additional information if the problem persists.