[tvchaosuk] (testing) Exception (tvchaosuk): Error: These credentials do not match our records.: Parse error

[funkyronster]

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Environment

2024-06-08 14:03:35 Info    Using HTTP Client: HttpWebClient2
2024-06-08 14:03:35 Info    Using FlareSolverr: No
2024-06-08 14:03:35 Info    Using proxy: Disabled
2024-06-08 14:03:35 Info    App config/log directory: /config/Jackett
2024-06-08 14:03:35 Info    ThreadPool MaxThreads: 32767 workerThreads, 1000 completionPortThreads
2024-06-08 14:03:35 Info    Running in Docker: Yes (image build: )
2024-06-08 14:03:35 Info    File /etc/issue: Welcome to Alpine Linux 3.18
2024-06-08 14:03:35 Info    Jackett variant: CoreLinuxMuslAmdx64
2024-06-08 14:03:35 Info    OS version: Unix 5.15.0.102 (64bit OS) (64bit process)
2024-06-08 14:03:35 Info    Environment version: 6.0.29 (/app/Jackett/)
2024-06-08 14:03:34 Info    Starting Jackett v0.21.2536

Description

[tvchaosuk] (testing) Exception (tvchaosuk): Error: These credentials do not match our records.: Parse error

Logged Error Messages

[tvchaosuk] (testing) Exception (tvchaosuk): Error: These credentials do not match our records.: Parse error

Screenshots

No response

[ilike2burnthing]

Check that your credentials are correct and that you can log into the site from the same network, using the same public IP.

I think the login page has changed, but I'll need @garfield69 to check, as I don't have an account.

Looks like there are new hidden inputs: _captcha, _username (no value), and a randomly generated 16 character input with a 10 digit input (can use input[type="hidden"]:last-of-type to get).

[funkyronster]

None of that makes sense to me! If I log out and log in again it's just the same user/pass I have always had, no capcha that I can see. Or am I talking about the right thing?

[ilike2burnthing]

Log out, open browser devtools (F12), go to the Network tab, select HTML for Firefox or Doc for Chromium-based browsers, log into TV Chaos UK, select the login page in devtools, select the Request subtab in Firefox or Payload in Chromium-based browsers, you'll see the form data sent includes _token, username, password, and remember which we already use, and the new inputs that we don't yet, and may need to add.

[funkyronster]

OK I have managed that I have token, username, password and capcha

But the username and pass is mine .... and I don't want to get into trouble with TVC, so please comment before I divulge any more info.

[ilike2burnthing]

You don't need to do anything, just wait for the fix, likely in the next release ~14hrs from now. If you're using automation software like Sonarr or Radarr, disable TV Chaos UK as an indexer in them, and don't use it in Jackett until then.

You're using Docker, so actually ~15hrs from now.

[funkyronster]

OK thanks

[garfield69]

The tvchousuk indexer is working for me, and the site remains on unit3d 2.2.7 unchanged.

Any issue is likely at your end.

I see that you are on an old version of jackett v0.21.2536 so perhaps update your image to 0.22.84 Also try re-entering the username/password afresh in your Jackett tvchaosuk config via the dashboard. IF you continue to have issues, then provide an full enhanced log so we can take a look at the clues in the debug and HTML. See https://github.com/Jackett/Jackett/wiki/Troubleshooting#how-to-provide-a-jackett-enhanced-log-for-a-ticket

[funkyronster]

Thanks - I now get a positive tick test.

[funkyronster]

You guys have been very helpful, and I thank you. But I am a beginner to this - I was recommended jackett because RSS on rutorrent was consistently unreliable. But until now I was completely ignorant of the world of sonarr radarr jacket and this whole family of automating stuff. For years I have been happy manually finding stuff and using rtorrent on my seedbox and populating my Plex client.

So forgive me for being ignorant, but could somebody please confirm that what I have discovered so far is correct.

Jackett is a front end for indexes - I only use 2 - TvC and Torrentday - but if I used more, I would configure jackett with them in the same way.

Then in Sonarr, which I have also never used before, I just configure it with a single indexer - Jackett, as per the instructions in jackett. Then I configure Sonarr with my download client - rtorrent.

Then I just pick my progs in Sonarr - and Sonarr asks jackett, jackett asks all the indexes it is configured for, and if found passes them back to Sonarr which then shoves them into rtorrent.

So the purpose of Jackett is to save me having multiple indexes configured in Sonarr ....

Have I got all that right?!

[garfield69]

Jackett is a front end for indexes

Jackett is a front end for accessing torrent web sites via indexers Indexers are what Jackett uses to contact the web sites, issue queries to them and process the HTML (or API JSON) responses An indexer contains code that knows how the web site pages are structured, what syntax the web sites expect for queries, etc.

Then in Sonarr, which I have also never used before, I just configure it with a single indexer

Not recommended. Create a Sonarr indexer for each of the Jackett indexer you want to connect to. This way you get better performance and responses.

Jackett is essentially removing the burden from Sonarr of having to know how to communicate to a torrent website specific requirements, by presenting a uniform method of making queries and getting responses. The Jackett indexers do all the translation work in between the app and the web site.