Missing movie thumbnails on Kodi Matrix

[alanmilinovic]

After upgrading Kodi to 19.3 and php to 7.4 all thumbnails for movies are not displaying. TV shows have no issues and all looks just fine though. There are no errors in the log section.

Any suggestion what could be wrong?

Could be again issue with php7.4-gd package, like I had in the past?

[Jalle19]

Double-check that you have php7.4-gd installed and enabled

[alanmilinovic]

Yes it is installed and enabled.

php7.4-gd: Installed: 7.4.25-1+deb11u1 Candidate: 7.4.25-1+deb11u1 Version table: *** 7.4.25-1+deb11u1 500 500 http://security.debian.org/debian-security bullseye-security/main amd64 Packages 100 /var/lib/dpkg/status 7.4.21-1+deb11u1 500 500 http://deb.debian.org/debian bullseye/main amd64 Packages

$ php -m | grep "gd" gd

[Jalle19]

Do you see any error entries (red) in the applicaton's system log?

[alanmilinovic]

No, all clean.

[Jalle19]

If you press F12 in your browser to open the developer tools, then look at the Network tab while you refresh a page that should have thumbnails on it, do you see any HTTP 400/404/500 responses for images?

[Jalle19]

Can you also try refreshing the art for one movie in Kodi, and see if that movie's image starts working? I have some older movies in my library that have corrupted images in XBMC Video Server, and the only way I've been able to fix them is by refreshing the artwork.

[alanmilinovic]

I don't see any errors for images except for the fonts and favicon.ico. styles-min.css:1 GET http://192.168.188.203:20530/fonts/lato/lato-v14-latin-regular.woff2 net::ERR_ABORTED 404 (Not Found) styles-min.css:1 GET http://192.168.188.203:20530/fonts/lato/lato-v14-latin-900.woff2 net::ERR_ABORTED 404 (Not Found) styles-min.css:1 GET http://192.168.188.203:20530/fonts/lato/lato-v14-latin-regular.woff net::ERR_ABORTED 404 (Not Found) styles-min.css:1 GET http://192.168.188.203:20530/fonts/lato/lato-v14-latin-900.woff net::ERR_ABORTED 404 (Not Found) styles-min.css:1 GET http://192.168.188.203:20530/fonts/lato/lato-v14-latin-italic.woff2 net::ERR_ABORTED 404 (Not Found) styles-min.css:1 GET http://192.168.188.203:20530/fonts/lato/lato-v14-latin-italic.woff net::ERR_ABORTED 404 (Not Found) styles-min.css:1 GET http://192.168.188.203:20530/fonts/lato/lato-v14-latin-700.woff2 net::ERR_ABORTED 404 (Not Found) styles-min.css:1 GET http://192.168.188.203:20530/fonts/lato/lato-v14-latin-700.woff net::ERR_ABORTED 404 (Not Found) favicon.ico:1 GET http://192.168.188.203:20530/favicon.ico 404 (Not Found)

placeholder-video.jpg is showing 200 of course.

Tried to refresh one movie and same thing. Interesting is that I can see images for the actors.

[Jalle19]

Okay, so you're seeing a bunch of placeholder images for movies, not the tiny icon your browser uses to indicate that it couldn't load the image? Can you share a screenshot here?

[Jalle19]

I'm personally still on Kodi 18.x so I can't check if this is a general issue or something that's only affecting you

[alanmilinovic]

Okay, so you're seeing a bunch of placeholder images for movies, not the tiny icon your browser uses to indicate that it couldn't load the image? Can you share a screenshot here?

Exactly, here is the screenshot.

[alanmilinovic]

Other programs I am using to connect to Kodi like Yatse or even Kodi UI (Chorus) looks fine.

[Jalle19]

Perhaps something has changed in Kodi's JSON-RPC API. I'll have to spin up a test instance with Kodi 19 and get back to you.

[alanmilinovic]

That would be awesome, tnx.

[alanmilinovic]

Any news, were you able to reproduce the bug?

[Jalle19]

Sorry, I haven't gotten around to testing with Kodi 19 yet.

[alanmilinovic]

Sorry for asking over and over but did you had any chance to check maybe? Can I somehow help you?

[Jalle19]

Sorry, I haven't yet upgraded to Matrix personally 😅

[Jalle19]

Finally got around to upgrading to Kodi 19 so now I have a change to fix this

[alanmilinovic]

Cool, looking forward to it.

[alanmilinovic]

Any news?

[alanmilinovic]

Hi, I think there are some changes in database that's why thumbnails are not showned anylonger since version 19. Tried to check the code but I don't have envitonment for yii where I can debug it.

[Jalle19]

Fixed in version 1.10.4, sorry that it took forever! See https://github.com/Jalle19/xbmc-video-server/wiki/Installation-instructions for how to update

[alanmilinovic]

Wow, many tnx man!