search

JamesCJ60 / Universal-x86-Tuning-Utility

Unlock the full potential of your Intel/AMD based device.
GNU General Public License v3.0
1.6k stars 41 forks source link

[BUG] Crash when opening Custom tab #203

Closed berkkrkc09 closed 4 months ago

berkkrkc09 commented 4 months ago

Describe the bug I click the Custom tab on the left or on the home page. After clicking it gets stuck here for a few seconds then close/crash.

To Reproduce Steps to reproduce the behaviour:

  1. Run the program.
  2. Click on 'Custom' button on the left or in the home page.
  3. Brace yourself for the crash

Expected behaviour Custom tab should open and show my custom presets.

Screenshots Screenshot

Desktop (please complete the following information):

Additional context Before this started happening I was messing with the curve optimizer in custom presets and BSOD my PC a few times. After a BSOD it started to behave like this. I use UXTU v2.2.10.0.

berkkrkc09 commented 4 months ago

Just to inform, The situation is the same after the 2.2.11 update.

berkkrkc09 commented 4 months ago

I found where logs were saved and wanted to add them to help: uxtu_log20240527.txt Runtime.log

JamesCJ60 commented 4 months ago

Hi, your custom preset JSON file has become corrupted, so I would suggest that you delete any preset JSON file found within the installation location to fix this issue.

berkkrkc09 commented 4 months ago

Thank you so much. This fixed the issue. I was wondering why it seemed empty while looking for an easy fix myself.