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Jeff-Lewis / telephone

Automatically exported from code.google.com/p/telephone
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can't connect to sip.internode.on.net #313

Open GoogleCodeExporter opened 9 years ago

GoogleCodeExporter commented 9 years ago 
What steps will reproduce the problem?
1. Create an account
2. Use sip.internode.on.net for the domain (use a dummy user+pass)

What is the expected output? What do you see instead?
- It should connect to the sip server, instead it just sits on 
'Connecting...'

What version of the product are you using? On what operating system?
- 0.14.3 (23)

Please provide any additional information below.
- Could you please help in troubleshooting if the problem is with 
Telephone or server-side?

Original issue reported on code.google.com by phasendr...@gmail.com on 1 May 2010 at 11:27

GoogleCodeExporter commented 9 years ago 
Have you tried another SIP providers? It could be your firewall or ISP who 
blocks SIP port or UDP packets.

Original comment by eofs...@gmail.com on 3 May 2010 at 11:14

GoogleCodeExporter commented 9 years ago 
@eofster There is no filtering. I use at least 2 other SIP accounts on the same 
port 
without problem. It is possible, I guess, that they sniff server-side or 
something to 
prevent softphone usage. How can I see what is happening/debug telephone trying 
to 
connect to the server?

Original comment by phasendr...@gmail.com on 4 May 2010 at 1:11

GoogleCodeExporter commented 9 years ago 
So, it’s not the officially available SIP service? In that case, it could be 
anything. For example, they can use only 
TCP, but Telephone currently doesn’t support TCP for registrations and 
outgoing calls. Also, they can check User 
Agent field and reject incoming requests based on that.

To enable debug info, run the command in Terminal when Telephone isn’t 
launched.
defaults write com.tlphn.Telephone LogLevel -integer 4

Launch Telephone reproduce the problem and quit Telephone. After that, you can 
check 
~/Library/Logs/Telephone.log in any text viewer or with the standard 
application called Console. But, I’m afraid, 
you won’t see anything interesting there. If Telephone shows you 
‘Connecting...’ and then shows a timeout error, 
the server just doesn’t respond.

Original comment by eofs...@gmail.com on 9 May 2010 at 11:35