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Jeff-Lewis / telephone

Automatically exported from code.google.com/p/telephone
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Half channel of remote party remains on hold after attended transfer #422

Open GoogleCodeExporter opened 8 years ago

GoogleCodeExporter commented 8 years ago 
Make a call to Telephone.app
Pick up on Telephone.app
Use Telephone.app to transfer the call to an other extension, wait until pick 
up before validating call transfer.

Called party won't hear the transferee and may hear Music on Hold if the used 
PBX / Proxy provides MOH.

Using Telephone.app 1.0.2 on Mac OS 10.6.7

Original issue reported on code.google.com by emrahka...@gmail.com on 19 May 2011 at 8:12

GoogleCodeExporter commented 8 years ago 
Works fine for outgoing calls, issue only occurs for incoming calls.

Original comment by emrahka...@gmail.com on 19 May 2011 at 8:54

GoogleCodeExporter commented 8 years ago 
I performed further testing to ensure the PBX / SIP Proxy was not the cause. 
Using Bria 3 on the same machine works. I can perform attended transfer and 
callee and remote party can hear each other fine.

Original comment by emrahka...@gmail.com on 19 May 2011 at 9:30

GoogleCodeExporter commented 8 years ago 
I do use Asterisk, but Bria is not causing any issue. Telephone has the exact 
same symptom though.
https://support.counterpath.com/default.asp?W324

Original comment by emrahka...@gmail.com on 25 May 2011 at 9:11

GoogleCodeExporter commented 8 years ago 
I give up. A follow up would have been appreciated.

Original comment by emrahka...@gmail.com on 14 Jun 2011 at 8:14

GoogleCodeExporter commented 8 years ago 
Hi,
I have the same exact problem.
Here is what I did :
Make a call to Telephone.app
Pick up on Telephone.app
Use Telephone.app to transfer the call to another number, wait until pick up 
before validating call transfer.

Called party don't hear the transferee but hear the Music on Hold.
Nothing more.
My SIP provider is OVH (in France) -> http://www.ovh.com/fr/telephonie/

Is there a solution ?

Original comment by c.guit...@gmail.com on 27 Jun 2011 at 7:58

GoogleCodeExporter commented 8 years ago 
Well, I am now patiently waiting for a motivated soul to fork this and get it 
fixed...
Ca ne repond que quand c'est interesse par ici!
A bit of a shame, because I actually like the soft very much.

Original comment by emrahka...@gmail.com on 29 Jun 2011 at 2:28

GoogleCodeExporter commented 8 years ago 
Have you set Proxy in the account settings?

Original comment by eofs...@gmail.com on 29 Jun 2011 at 3:07

GoogleCodeExporter commented 8 years ago 
Tried with and without proxy. The issue is not consistent. It occasionally 
works once. Never managed to get it work twice in a row.

Thanks for following up.

Original comment by emrahka...@gmail.com on 29 Jun 2011 at 5:43

GoogleCodeExporter commented 8 years ago 
Is DNS SRV enabled?

Original comment by eofs...@gmail.com on 29 Jun 2011 at 5:46

GoogleCodeExporter commented 8 years ago 
I cannot see any configuration in Telephone.App regarding DNS SRV. 
I tested both scenarios, connecting to our switches with a DNS SRV enabled 
domain name and just an A record... It does not solve anything.

Original comment by emrahka...@gmail.com on 30 Jun 2011 at 3:05

GoogleCodeExporter commented 8 years ago 
It's in Telephone's Preferences > Network.

Original comment by eofs...@gmail.com on 30 Jun 2011 at 3:08

GoogleCodeExporter commented 8 years ago 
Tried both with and without SRV with two separate domain names with and without 
SRV.
Is this relevant?
It does not work

Original comment by emrahka...@gmail.com on 1 Jul 2011 at 8:34

GoogleCodeExporter commented 8 years ago 
same here with sipgate.de as a provider.

call to the transfer target is made but initial caller will not be connected.
alsways ends up picking up the initial caller as the only option.

Original comment by neong...@gmail.com on 28 Sep 2011 at 2:32

GoogleCodeExporter commented 8 years ago 
Hello.. same problem here. What is the fix?

Original comment by 007w...@gmail.com on 22 May 2012 at 6:44

GoogleCodeExporter commented 8 years ago 
same here... after one year this was first mentioned. Any chance this will be 
solved in near future? I love telephone.app - but without the possibility to 
transfer a call, it is impossible to use in our company environment.

Original comment by larsipul...@gmail.com on 25 May 2012 at 12:53

GoogleCodeExporter commented 8 years ago 
[deleted comment]
GoogleCodeExporter commented 8 years ago 
FYI: I deleted my comment and appended my comments to the github issue here:

https://github.com/eofster/Telephone/issues/30

Dev has moved the project there it seems.

Original comment by jasonj...@gmail.com on 5 Jul 2012 at 4:47