Jenilyn / googlesitemapgenerator

Automatically exported from code.google.com/p/googlesitemapgenerator
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Installer Fails, service/website still attempts to run, .dll is missing, causes repeated errors, eventually crashes IIS #221

Open GoogleCodeExporter opened 8 years ago

GoogleCodeExporter commented 8 years ago
What steps will reproduce the problem?
1. Tried to install, it fails...

11722   MsiInstaller    
Message:    
Product: Google Sitemap Generator (Beta) -- Error 1722. There is a problem with 
this Windows Installer package. A program run as part of the setup did not 
finish as expected. Contact your support personnel or package vendor.  Action 
_223BD640_0CFF_412A_9378_CE4233D5BE02, location: C:\Program Files 
(x86)\Google\Google Sitemap Generator\SitemapService.exe, command: 
install_admin_console 

2. After rebooting the server, this partially installed program attempts to run 
every 30 seconds, and repeatedly fails due to bogus request to IIS

2280    Microsoft-Windows-IIS-W3SVC-WP  N/A 4/3/2013 2:01 AM    web
Message:    
The Module DLL C:\Program Files (x86)\Google\Google Sitemap 
Generator\\IIS7_Module_x64.dll failed to load.  The data is the error.

{Note the \\ before the .dll filename)

3. Parts of IIS then start to crash, taking out all websites on that instance 
of IIS with "HTTP Error 503. The service is unavailable."

    5002    Microsoft-Windows-WAS   N/A 4/3/2013 1:26 AM    web
Message:    
Application pool 'DefaultAppPool' is being automatically disabled due to a 
series of failures in the process(es) serving that application pool.

What is the expected output? What do you see instead?
I expected the program to install and wanted to explore it. It would not 
install, nor run so I gave up trying.

What version of the product are you using? On what operating system?
sitemap_win-beta1-20091231

Please provide any additional information below.
After I discovered error messages from the OS, it told me that it was the 
sitemap program that was actually 'crashing' IIS. I attempted to simply remove 
both instances of the web site, this did not fix issue.

Attempts to edit 'modules' failed due to error that 'file did not exist'.

Looking closer I realized that "IIS7_Module_x64.dll" was missing.

Located a copy of it in my OTHER website on this same instance of IIS, made a 
copy and dropped it into \Google Sitemap Generator. Was then able to edit the 
\\ error in the module, and then started Application Pools/DafaultAppPool, 
restarted my Web site, and it came back online.

I am NOT sure if the Google sitemap service/website is now correctly running.

THE DOWNLOAD FILE NEEDS TO BE MODIFIED TO FIX THIS \\ ERROR! The issue with the 
.dll needs to be investigated closer!! The failed install(s) need to be 
debugged!!!

Original issue reported on code.google.com by NeveronH...@gmail.com on 3 Apr 2013 at 8:09