Authentication error

[atmangel]

Hi Jeremy, thank you very much for this tool, i have installed it with composer, but when i execute by example the track-by-id.php script i get next error:

object(FedEx\RateService\ComplexType\RateReply)#27 (2) { ["name":protected]=> string(9) "RateReply" ["values":protected]=> array(4) { ["HighestSeverity"]=> string(5) "ERROR" ["Notifications"]=> array(1) { [0]=> object(FedEx\RateService\ComplexType\Notification)#39 (2) { ["name":protected]=> string(12) "Notification" ["values":protected]=> array(4) { ["Severity"]=> string(5) "ERROR" ... etc

I have seted my fedex info in credentials.php , but this info is in test mode.

define('FEDEX_ACCOUNT_NUMBER', '510087240'); define('FEDEX_METER_NUMBER', '119024370'); define('FEDEX_KEY', 'o0hwrrN6w0OIseO8'); define('FEDEX_PASSWORD', 'xxxSomePassxxx');

thanks in advance!

[chrismagneti]

I receive the same error attempting to use the Address Verification service.

[jeremyarntz]

I am having the same issue using the Address Verification service.

[cgsmith]

Just adding what I tried. It appears to work for me. I am just using the address validation example with FedEx Test API key and it appears to work fine with the example. Here is the response:

object(FedEx\AddressValidationService\ComplexType\AddressValidationReply)#20 (2) {
  ["name":protected]=>
  string(22) "AddressValidationReply"
  ["values":protected]=>
  array(6) {
    ["HighestSeverity"]=>
    string(7) "SUCCESS"
    ["Notifications"]=>
    array(1) {
      [0]=>
      object(FedEx\AddressValidationService\ComplexType\Notification)#33 (2) {
        ["name":protected]=>
        string(12) "Notification"
        ["values":protected]=>
// Trimmed

[chrismagneti]

Yes. How do you run with Production Credentials? I haven't see anything in this API wrapper for setting it to production.

[cgsmith]

@chrismagneti see this example

[WrightAaronM]

I was having this problem until I realized I was using the wrong password. The password field is NOT your password you use to login to the FedEx website. When you created your test API key you should have received an email that had a TestPassword included. That's what you want to use for testing the API. I switched to that and it started working.

[atmangel]

Hi, i started this issue and i solved this issue with the password that i received in my email, if you have the same issue, check your email.

[kumar1010sumit]

Works correctly with test credential but authentication failed with production credentails. Where I am wrong.

[JeremyDunn]

@kumar1010sumit Point the SoapClient to the production URL. See here for an example:

https://github.com/JeremyDunn/php-fedex-api-wrapper/blob/master/examples/rate-request.php#L78

[Orion7agency]

Hey @JeremyDunn I have point the SoapClient to the prod URL, yet I get this error [0] => FedEx\OpenShipService\ComplexType\Notification Object ( [name:protected] => Notification [values:protected] => Array ( [Severity] => ERROR [Source] => prof [Code] => 1000 [Message] => Authentication Failed )

[cgsmith]

@Orion7agency What does your code look like? Minus any credentials of course...

[Orion7agency]

Thanks @cgsmith

$rateServiceRequest = new Request(); $rateServiceRequest->getSoapClient()->__setLocation(Request::PRODUCTION_URL); //use production URL

// web authentication detail $createOpenShipmentRequest->WebAuthenticationDetail->UserCredential->Key = ''; $createOpenShipmentRequest->WebAuthenticationDetail->UserCredential->Password = ''; // client detail $createOpenShipmentRequest->ClientDetail->MeterNumber = ''; $createOpenShipmentRequest->ClientDetail->AccountNumber = ''; // version $createOpenShipmentRequest->Version->ServiceId = 'ship'; $createOpenShipmentRequest->Version->Major = 15; $createOpenShipmentRequest->Version->Intermediate = 0; $createOpenShipmentRequest->Version->Minor = 0;

[Orion7agency]

is that what you wanted @cgsmith

[cgsmith]

Where did you get the version information for the ship service?

[Orion7agency]

I got it from here fedex_ex\examples\create-open-shipment.php

$createOpenShipmentRequest->Version->ServiceId = 'ship'; $createOpenShipmentRequest->Version->Major = 15; $createOpenShipmentRequest->Version->Intermediate = 0; $createOpenShipmentRequest->Version->Minor = 0;

[cgsmith]

Everything looks fine on that side. I would verify other options work or consult with Fedex.

[senter-logistics]

This error is due to Fedex credentials errors, you must to contact fedex to solve the problem. Even tho you can generate your keys, you need to send an email to tsc@corp.ds.fedex.com requesting the activation.

[TonyTheFerg]

Was having the same issues with good credentials.

This worked:

// Use production URL.
$request->getSoapClient()->__setLocation(Request::PRODUCTION_URL);