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Jexactyl / Jexactyl

Jexactyl is a fast, advanced and customisable game management panel and billing system in one.
https://jexactyl.com
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Change "Tickets" to a help page #254

Closed ItzExotical closed 1 year ago

ItzExotical commented 1 year ago

Is there an existing feature request for this?

Describe the feature you would like to see.

I think the "Tickets" page should be renamed to "Help" or "Support" and then there should be tabs like "Tickets", "Knowledge base" (or "FAQ"), and possibly a "Network status" (or "Uptime") page too. That way the customers won't contact support about common issues that can be resolved easily with a knowledge base. Jexactyl already replaces WHMCS and other billing systems pretty well, but if it should be able to do that fully there should be a support system like that.

Additional context to this request.

None.

camw0 commented 1 year ago

The spacing issue has been resolved for the next release, but what tabs should go at the top?

ItzExotical commented 1 year ago

@cmrxnn Changed to a feature request. Please re-check the original comment.

camw0 commented 1 year ago

I'm going to settle for a middle-ground and allow admins to set links which point to external status pages, knowledge bases etc

Ashu11-A commented 1 year ago

Up

camw0 commented 1 year ago

Closing as this can be done via very simple modifications. Does not seem to me that it must be implemented on every panel instance. Good suggestion, but I won't be implementing it due to this. Thanks