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Jigsaw-Code / outline-apps

Outline Client and Manager, developed by Jigsaw. Outline Manager makes it easy to create your own VPN server. Outline Client lets you share access to your VPN with anyone in your network, giving them access to the free and open internet.
https://getoutline.org/
Apache License 2.0
8.22k stars 1.35k forks source link

[Bug]: Window outline client connected to server but can not access internet #2011

Closed manhte2 closed 1 day ago

manhte2 commented 1 month ago

Application

Outline Client

Describe the bug

I facing this issue with some windows version even W10, W11 or W7, not all but some customer has connected to outline server but can not access internet. Outline version tried with 1.12 and 1.13 but same problem. outline-tap interface has been created and connected well. I checked "route print" and can see it has been added routing to VPN server 10.0.85.1 IP vpn interface is 10.0.85.2, but I cannot ping to 10.0.85.1 Firewall has been turn off, no proxy setting found.

Could you please advise ? thanks much

Steps to reproduce

  1. check outline-tap interface good
  2. check ipconfig good
  3. check route print good
  4. turn off firewall
  5. restart pc
  6. change wifi network

What did you expect to happen?

outline client interface cannot connect to server via virtual IP

What actually happened?

can not access internet

Outline Version

1.13 and 1.12

What operation system are you using?

Windows

Operating System Version

windows 11, 10, 7

Screenshots and Videos

No response

manhte2 commented 1 month ago

anyone can advise on this issue ?thanks

daniellacosse commented 1 month ago

Did you try 1.13.1? That should have fixed the issue. You may need to reinstall.

manhte2 commented 1 month ago

already tried 1.13.1 today but till same problem, dont know why ....

mizhgan commented 1 month ago

Can confirm this bug. Outline client 1.13.1 windows 10 - can't access to internet after connection to server. Version 1.10.1 with blocked autoupdate works just fine.

jyyi1 commented 4 weeks ago

Hi @manhte2 @mizhgan , would you please try running Outline Client in PowerShell to retrieve more logs so we can debug it?

PS C:\Users\me> $env:OUTLINE_DEBUG="True"
PS C:\Users\me> & 'C:\Program File (x86)\Outline\Outline.exe'

"C:\Program Files (x86)\Outline\Outline.exe" is where your Outline is located at.

sbruens commented 1 day ago

We have not heard back from you, so we are closing as inactive. Please feel free to re-open if you are still experiencing issues.