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Jigsaw-Code / outline-apps

Outline Client and Manager, developed by Jigsaw. Outline Manager makes it easy to create your own VPN server. Outline Client lets you share access to your VPN with anyone in your network, giving them access to the free and open internet.
https://getoutline.org/
Apache License 2.0
8.44k stars 1.37k forks source link

[Bug]: Outline VPN is not working on Windows 11 PC #2256

Open Hypernea opened 1 day ago

Hypernea commented 1 day ago

Application

Outline Client

Describe the bug

I installed Outline VPN, entered my key, and clicked the “Connect” button. A window popped up that said “Administrator privileges may be required to start. Continue?” I clicked “Yes” and the attempt to connect to the server was immediately aborted, and so endlessly no matter how many times I tried. I noticed that in the “Services” section OutlineService is not started and does not start when I open the program. It works fine on my phone

Steps to reproduce

  1. Installed Outline
  2. Opened Outline
  3. Entered my key
  4. Pressed connect button
  5. Received this everlastin cycle of connection

What did you expect to happen?

No response

What actually happened?

No response

Outline Version

1.13.1

What operation system are you using?

Windows

Operating System Version

Windows 11 23H2

Screenshots and Videos

No response

lostlovedontcry commented 1 day ago

I have the same problem, only the VPN connects, but after a while the entire network on the PC just crashes.

Hypernea commented 1 day ago

I have the same problem, only the VPN connects, but after a while the entire network on the PC just crashes.

Yeah. Same

jyyi1 commented 1 day ago

It seems the OutlineService.exe is not started correctly. Please check out #1451 for some useful tips to help you troubleshoot.

lostlovedontcry commented 1 day ago

I tried the method you described in the attached thread, but nothing changed, also just noticed that vpn stopped working on phones as well.

Hypernea commented 1 day ago

Nothing changed. It says OutlineService not launched
To call for additional help, type NET HELPMSG 3521. [SC] DeleteService: Success [SC] CreateService: Success “OutlineService” is launching....

jyyi1 commented 1 day ago

It seems the issue is caused by not able to launch OutlineService. You may try to run the commands defined in C:\Program Files (x86)\Outline\install_windows_service.bat by yourself to see more errors.

You may also try to use Event Viewer to filter the OutlineService errors:

image

We need more logs to troubleshoot.

Hypernea commented 15 hours ago

It says service "***" not launched...

Hypernea commented 15 hours ago

I'm sorry, but the “Event Viewer” has been cut from my system build