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Jishar13 / pvbeancounter

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New Toshiba Laptop PVbeancounter bluetooth connection issue #72

Closed GoogleCodeExporter closed 8 years ago

GoogleCodeExporter commented 8 years ago 
What steps will reproduce the problem?
1.Normal Execution
2.
3.

What is the expected output? What do you see instead?
Connection to plant.  I see error message unable to establish connection

What version of the product are you using (e.g. 1.4.1.9 32bit)?
Latest Version

What Operating system (XP, Vista, Windows 7 - 32bit or 64bit)?
Win 7 64 bit

Which Database Type (MySQL, MS Access, SQLite - If Access, 32bit or 64bit)? 
SQLite

Are there any unusual messages in PVService.log? (upload a copy to this
issue if there are)
Uploaded

Please upload your settings.xml file with the issue. This answers many
questions I would otherwise need to ask.
Uploaded

Please provide any additional information below.

Purchased a new Toshiba laptop recently and setup pvbeancounter on it.
All looks in order but pvbeancounter will not turn on bluetooth to communicate 
with inverter to get data.
See log file.
Am able to attach to inverter using sunny explorer and PVupload application on 
the same laptop without issues but prefer to use pvbeancounter.

Original issue reported on code.google.com by Joesan...@gmail.com on 10 Jul 2011 at 9:05

GoogleCodeExporter commented 8 years ago 
Can you explain:

"pvbeancounter will not turn on bluetooth to communicate with inverter"

PVBC cannot "turn bluetooth on". It is usually turned on via the Notebook 
wireless switch and some wireless confuguration (Bluetooth enabled). I have 
seen some bluetooth installations that will not interact with a service (such 
as the PVService.exe program). 

If you double click on "C:\PVRecords\SunnyExplorer.sx2", does SunnyExplorer 
connect to the Inverter?

I suggest you try changing the account used to run PVBC. 

Navigate to 

Control Panel -> Administrative Tools -> Services

Locate the PVService.exe service (PV Bean Counter - Yield Data Capture).

Open Properties for this service

Open the Log On tab

Check "Local System account"

Save the settings and restart the PVBC Service.

I suspect that your computer does not allow account Local Service to access 
bluetooth.

If this works, you will need to repeat these steps whenever you reinstall PVBC.

Dennis M-F

Original comment by DennisMackayFisher on 12 Jul 2011 at 9:21

GoogleCodeExporter commented 8 years ago 
I suspect this did the trick.  Will log in later and confirm.
Thanks again.

Original comment by Joesan...@gmail.com on 13 Jul 2011 at 1:38

GoogleCodeExporter commented 8 years ago 
This can be closed off now.  Looks like its working fine now.  As mentioned had 
to check Local System account.
Thanks again.

Original comment by Joesan...@gmail.com on 13 Jul 2011 at 10:37

GoogleCodeExporter commented 8 years ago

Original comment by DennisMackayFisher on 18 Jul 2011 at 10:08