JivoChat / JivoSDK-Android

The Jivo Mobile SDK allows you to embed the Jivo chat into your Android mobile applications to receive customer requests
https://www.jivochat.com
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 Краш на Android 5 и 6 #53

Closed Qutbiddin closed 1 year ago

Qutbiddin commented 1 year ago

после обновление версии 1.2.0 на андроид ниже 7 апп крашится ... Fatal Exception: java.lang.NoClassDefFoundError: at javax.net.ssl.SNIServerName.(SNIServerName.java) at java.lang.Class.classForName(Class.java) at java.lang.Class.forName(Class.java:309) at java.lang.Class.forName(Class.java:273) at com.neovisionaries.ws.client.Misc.getConstructor(Misc.java:398) at com.neovisionaries.ws.client.SNIHelper.initialize(SNIHelper.java:51) at com.neovisionaries.ws.client.SNIHelper.(SNIHelper.java:38) at com.neovisionaries.ws.client.SocketInitiator$SocketRacer.run(SocketInitiator.java:123) ...

OkHttp sdk.jivosite.com: at com.android.org.conscrypt.NativeCrypto.SSL_read(NativeCrypto.java) at com.android.org.conscrypt.OpenSSLSocketImpl$SSLInputStream.read(OpenSSLSocketImpl.java:699) at okio.InputStreamSource.read(JvmOkio.kt:94) at okio.AsyncTimeout$source$1.read(AsyncTimeout.kt:125) at okio.internal._RealBufferedSourceKt.commonRequest(_RealBufferedSourceKt.java:60) at okio.RealBufferedSource.request(RealBufferedSource.kt:68) at okio.RealBufferedSource.require(RealBufferedSource.kt:1) at okhttp3.internal.http2.Http2Reader.nextFrame(Http2Reader.kt:89) at okhttp3.internal.http2.Http2Connection$ReaderRunnable.invoke(Http2Connection.kt:618) at okhttp3.internal.http2.Http2Connection$ReaderRunnable.(Http2Connection.kt:609) at okhttp3.internal.concurrent.TaskQueue$execute$1.runOnce(TaskQueue.kt:98) at okhttp3.internal.concurrent.TaskRunner.runTask(TaskRunner.kt:116) at okhttp3.internal.concurrent.TaskRunner.access$runTask(TaskRunner.kt:1) at okhttp3.internal.concurrent.TaskRunner$runnable$1.run(TaskRunner.kt:65) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1112) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:587) at java.lang.Thread.run(Thread.java:818) ...

tavtorkin-jivo commented 1 year ago

@Qutbiddin Здравствуйте! Можете включить логи SDK ? Требуется больше информация, какая версия OS, устройство? На каком этапе происходит падение? Всю информацию отправьте android@jivosite.com со ссылкой на этот тред.