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JivoChat / JivoSDK-Android

The Jivo Mobile SDK allows you to embed the Jivo chat into your Android mobile applications to receive customer requests
https://www.jivochat.com
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Is it possible to show push notifications when the application is in the background or closed? #59

Closed anastasiyaK97 closed 1 year ago

anastasiyaK97 commented 1 year ago

I'm trying to set up push notifications when the app is in background or closed. Jivo version 1.2.1 When my app is running on the foreground, push notifications is shown correctly. Permission "Display pop-up windows while running in the background" in app settings were granted. If app in background notification is not appears on the status bar. According to Firebase documentation, notifications should be recieved.

tavtorkin-jivo commented 1 year ago

@anastasiyaK97 Hello! Do you have the Firebase Cloud Messaging API enabled? Enable it by visiting https://console.developers.google.com/apis/api/fcm.googleapis.com/overview?project=your_project_id then retry.

anastasiyaK97 commented 1 year ago

@tavtorkin-jivo Hello! Thanks for the answer. There was a problem with the channel key.