Error requesting stream URL from EPG

[GoogleCodeExporter]

What steps will reproduce the problem?
1. In KartinaTv 2.64 running on Windows7, change hotkey setting to make 
vlc-record exit on Esc key (replacing Alt+Q)
2. Save and let the EPG refresh
3. Restart the application
4. Click play button in EPG and observe the "Client API error: Error generate 
URL. Bad parameters (#8)"

What is the expected output? What do you see instead?
Expect to see VLC playing the stream but instead I get an error message.

What version of the product are you using? On what operating system?
KartinaTV 2.64 on Windows7

Please provide any additional information below.
1. Removal and installation of the application does not fix the problem
2. Changing the setting back does not fix the problem
3. Same version of KartinaTV on W7 configured for the same account works fine 
(are there any settings that uninstallation of KartinaTV does not remove from a 
machine?)
4. Looking at Wireshark captures does not show any noticeable difference in 
"get_url" API requests but KartinaTV server returns the aforementioned error. 
There must be something different in how KartinaTV communicates to the API 
server on both machines. Otherwise, it would not respond differently to the two 
machines

To recap, everything was working fine on both identical machines until I 
changed the hotkey setting on one of them. Now, I cannot get past EPG on the 
one I changed the settings on. Application removal and reinstallation does not 
fix the problem. It appears to be a critical issue as it seems like I need to 
reinstall Windows to fix this. If there is a workaround, I will be very happy 
to hear about it!

Original issue reported on code.google.com by evol...@gmail.com on 18 May 2014 at 4:10

Attachments:

• error-screen-shot.PNG

[GoogleCodeExporter]

You can make a re-setup. So you can be sure that no old settings will conflict 
the program. 
# Make sure the program is closed.
# Open the explorer. In address line type "%APPDATA%\Kartina.TV". 
# Delete file vlcrec.db.sqlite there. 
When restarting the program it you should input all settings again.

Also check your network settings. Some trojans insert a pirated nameserver or 
proxy there which can change the requests.

Original comment by Olenka.Joerg@gmail.com on 19 May 2014 at 5:54

[GoogleCodeExporter]

Removing the SQLite database file did not fix the problem.
I log in, get EPG retrieved for a day for any channel but the play button spits 
out the same error message.
I will try the debug binary that you built today...

Original comment by evol...@gmail.com on 20 May 2014 at 12:37

[GoogleCodeExporter]

The problem went away after upgrade to 2.68.
Thank you!
Please close the issue.

Original comment by evol...@gmail.com on 20 May 2014 at 4:02

[GoogleCodeExporter]

Original comment by Olenka.Joerg@gmail.com on 15 Oct 2014 at 8:24

• Changed state: Answered