Can't connect pyloxone anymore

[fl1p1]

Which Model do you use from loxone? Miniserver? Gen1 or Gen2? Gen 2

Which software version does your loxone use? 12.4.5.31

How did you install HomeAssistant? Over Hassio oder manual install? Manual

Which Version do you use of HomeAssistant? core-2022.6.4 5.15.32-v8

Describe the bug I can't seem to connect my Loxone to Pyloxone. I tried with loxone dns link (http://dns.loxonecloud.com/SERIALNUMBER) And several ports: 80, 8080, and the local port I set in my Loxone miniserver settings. After that I tried with local url with the local port, just to try, but it failed too. I already deleted and reinstalled Pyloxone.

Error log: 2022-06-10 15:40:57 WARNING (SyncWorker_1) [homeassistant.loader] We found a custom integration loxone which has not been tested by Home Assistant. This component might cause stability problems, be sure to disable it if you experience issues with Home Assistant 2022-06-10 15:41:07 ERROR (MainThread) [homeassistant.config_entries] Error setting up entry PyLoxone for loxone File "/config/custom_components/loxone/init.py", line 132, in async_setup_entry File "/config/custom_components/loxone/miniserver.py", line 101, in async_setup File "/config/custom_components/loxone/api.py", line 60, in getJson

[JoDehli]

@fl1p1 when did the error occur? After a update of loxone?

For me it is nearly impossible to test a gen2 because I have a gen 1.

[fl1p1]

@JoDehli after about 6 months of HA updates :) It worked before, but not after the updates. I now removed hacs, deleted every loxone folder, rebooted, installed pyloxone the manual way, but still nothing.

[JoDehli]

@fl1p1 Change the IP of the device where home assistant is installed. If you have too many failed login your IP will banned for a certain time.

[fl1p1]

@JoDehli I put my backup back and now it works again... But on old version of HA (2021.7.3). So I guess the ip isn't blocked.

Imo it's strange I need to put the local port I set in the miniserver? Is it automatically taken for the loxone DNS too cause that seems strange to me... I guess I also don't need to put http, but just dns.loxonecloud...?

[JoDehli]

@fl1p1 In your error log I see that it is not the newest pyloxone.

So uninstall pyloxone (make sure that really nothing is left especially on docker installation). Update home assistant. Then reinstall the newest pyloxone. And try it again.

In the past I had some users where the update to the newest pyloxone failed. After they installed the newest version they could connect again.

Normally you must not change anything on the login data. It should work as before.

[JoDehli]

@fl1p1 Any success?

[fl1p1]

@JoDehli Thanks for the follow up. To be correct: I just delete the loxone folders and paste the ones found here on github? (HA is installed on a dedicated raspberry pi)

[JoDehli]

@fl1p1 yes correct. I think you have old version and the update was not correct. If you download the source code and copy it to your custom components folder under loxone and restart then you should have the newest pyloxone

[fl1p1]

@JoDehli I just updated pyloxone, did not update HA yet, but no success. Also tried local ip, loxone dns ip in combination with local port and port 80... :(

[JoDehli]

@fl1p1 it is a gen2 thing I think. I do not know what you must fill in. I only know that only local access will work. I think it is not a big deal but I can not fix it without a gen2. Sorry. You can join my discord server. there is a user which successful connect to a gen2.

[JoDehli]

@fl1p1 here is the link to the server https://discord.gg/yRzxv6Xs