Not getting Gen2 to work

gigatexel commented 4 months ago

Describe the bug

Thanks to some vacation time, I'm now trying to get pyLoxone working with my Gen2 device. Unfortunately, the integration behaves very strange.

Recieving data:

Entities are generated but are not consistent with Miniserver:

Same goes for sensor values, these are all Unavailable.

Trying to toggle the switch entities throws some errors:

Error doing job: Task exception was never retrieved
Traceback (most recent call last):
  File "/usr/local/lib/python3.11/site-packages/websockets/legacy/protocol.py", line 1302, in close_connection
    await self.transfer_data_task
  File "/usr/local/lib/python3.11/site-packages/websockets/legacy/protocol.py", line 970, in transfer_data
    await asyncio.shield(self._put_message_waiter)
asyncio.exceptions.CancelledError

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/config/custom_components/loxone/miniserver.py", line 182, in listen_loxone_send
    await self.api.send_websocket_command(device_uuid, value)
  File "/config/custom_components/loxone/api.py", line 369, in send_websocket_command
    await self._ws.send(command)
  File "/usr/local/lib/python3.11/site-packages/websockets/legacy/protocol.py", line 635, in send
    await self.ensure_open()
  File "/usr/local/lib/python3.11/site-packages/websockets/legacy/protocol.py", line 935, in ensure_open
    raise self.connection_closed_exc()
websockets.exceptions.ConnectionClosedError: sent 1011 (unexpected error) keepalive ping timeout; no close frame received

Sending commands using the websocket service is unfortunately also not working:

service: loxone.event_websocket_command
data:
  uuid: 1bcaab57-003b-7f49-ffff34a0487a9791
  value: "100"

This throws 2 errors:

raceback (most recent call last):
  File "/usr/local/lib/python3.11/site-packages/websockets/legacy/protocol.py", line 1302, in close_connection
    await self.transfer_data_task
  File "/usr/local/lib/python3.11/site-packages/websockets/legacy/protocol.py", line 970, in transfer_data
    await asyncio.shield(self._put_message_waiter)
asyncio.exceptions.CancelledError

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 468, in _async_step
    await getattr(self, handler)()
  File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 704, in _async_call_service_step
    response_data = await self._async_run_long_action(
                    ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 666, in _async_run_long_action
    return long_task.result()
           ^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/core.py", line 2067, in async_call
    response_data = await coro
                    ^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/core.py", line 2104, in _execute_service
    return await target(service_call)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/config/custom_components/loxone/__init__.py", line 209, in handle_websocket_command
    await miniserver.api.send_websocket_command(device_uuid, value)
  File "/config/custom_components/loxone/api.py", line 369, in send_websocket_command
    await self._ws.send(command)
  File "/usr/local/lib/python3.11/site-packages/websockets/legacy/protocol.py", line 635, in send
    await self.ensure_open()
  File "/usr/local/lib/python3.11/site-packages/websockets/legacy/protocol.py", line 935, in ensure_open
    raise self.connection_closed_exc()
websockets.exceptions.ConnectionClosedError: sent 1011 (unexpected error) keepalive ping timeout; no close frame received

and also:

Traceback (most recent call last):
  File "/usr/local/lib/python3.11/site-packages/websockets/legacy/protocol.py", line 1302, in close_connection
    await self.transfer_data_task
  File "/usr/local/lib/python3.11/site-packages/websockets/legacy/protocol.py", line 970, in transfer_data
    await asyncio.shield(self._put_message_waiter)
asyncio.exceptions.CancelledError

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/websocket_api/decorators.py", line 26, in _handle_async_response
    await func(hass, connection, msg)
  File "/usr/src/homeassistant/homeassistant/components/websocket_api/commands.py", line 782, in handle_execute_script
    script_result = await script_obj.async_run(
                    ^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 1578, in async_run
    return await asyncio.shield(run.async_run())
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 420, in async_run
    await self._async_step(log_exceptions=False)
  File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 470, in _async_step
    self._handle_exception(
  File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 493, in _handle_exception
    raise exception
  File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 468, in _async_step
    await getattr(self, handler)()
  File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 704, in _async_call_service_step
    response_data = await self._async_run_long_action(
                    ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 666, in _async_run_long_action
    return long_task.result()
           ^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/core.py", line 2067, in async_call
    response_data = await coro
                    ^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/core.py", line 2104, in _execute_service
    return await target(service_call)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/config/custom_components/loxone/__init__.py", line 209, in handle_websocket_command
    await miniserver.api.send_websocket_command(device_uuid, value)
  File "/config/custom_components/loxone/api.py", line 369, in send_websocket_command
    await self._ws.send(command)
  File "/usr/local/lib/python3.11/site-packages/websockets/legacy/protocol.py", line 635, in send
    await self.ensure_open()
  File "/usr/local/lib/python3.11/site-packages/websockets/legacy/protocol.py", line 935, in ensure_open
    raise self.connection_closed_exc()
websockets.exceptions.ConnectionClosedError: sent 1011 (unexpected error) keepalive ping timeout; no close frame received

I have found other similar issues here, but none of the suggestions seem to work.

Miniserver port is configured to 81
Remote access is fully disabled

Firmware of your Miniserver

Latest (14.5.12.7)

HomeAssistant install method

HA OS

Version of HomeAssistant

2023.12.3

Version of Pyloxone

0.4.12

Update pyloxone

Yes

Log

Settings for the log can be found on the main page under the section Log Configuration

j-nordt commented 4 months ago

I can confirm this issue (partially). What sometimes, solves this at least temporarily, is creating a new user on the loxone instance that is exclusivly used by PyLoxone / HA.

gigatexel commented 4 months ago

Thanks for your suggestion. Unfortunately adding a dedicated user does not fix anything.

gigatexel commented 4 months ago

I switched on all logging and tried to manipulate a simple switch entity.

Traceback (most recent call last):
  File "/usr/local/lib/python3.11/site-packages/websockets/legacy/protocol.py", line 1302, in close_connection
    await self.transfer_data_task
  File "/usr/local/lib/python3.11/site-packages/websockets/legacy/protocol.py", line 970, in transfer_data
    await asyncio.shield(self._put_message_waiter)
asyncio.exceptions.CancelledError

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/config/custom_components/loxone/miniserver.py", line 182, in listen_loxone_send
    await self.api.send_websocket_command(device_uuid, value)
  File "/config/custom_components/loxone/api.py", line 369, in send_websocket_command
    await self._ws.send(command)
  File "/usr/local/lib/python3.11/site-packages/websockets/legacy/protocol.py", line 635, in send
    await self.ensure_open()
  File "/usr/local/lib/python3.11/site-packages/websockets/legacy/protocol.py", line 935, in ensure_open
    raise self.connection_closed_exc()
websockets.exceptions.ConnectionClosedError: sent 1011 (unexpected error) keepalive ping timeout; no close frame received

JoDehli commented 4 months ago

@j-nordt have you tried the newest release

gigatexel commented 4 months ago

After updating to the newest release it seems fixed (apart for the unit-warning that I created a PR for)

JoDehli / PyLoxone