URL is empty

[g0dzcsgo]

Im having issues making this work, i had a working one of these before... but now i have reset my computer.. and now i can't seem to get it to work... i've done the exact same thing 1:1 i did before..

But now it just throws me the error URL is empty...? did sharex add something new you gotta add?

IMG:

Also, i wanna add i cannot get gallery to work... i've allowed all ips (no luck) and i've allowed my ip (no luck) anyway.

[JoeGandy]

Hi,

I'm sure we can fix this stuff, I'd recommend making sure you have the latest codebase on master, then re-follow the main setup instructions as it now includes a config auto generator.

It looks like you're on a old version of shareX too, so update that to the latest. An example config screen is here:

[g0dzcsgo]

Did as you said, still same error.... :/

IMG:

[JoeGandy]

Could I have a look at your config.php? Just hide out any sensitive info and leave the ends of urls visible :)

[g0dzcsgo]

Here.

[JoeGandy]

That all looks fine, I would check these thing in order:

• Swap the config on shareX to use a https url instead of http (we'll add this to the todo automatically)
• Ensure your https cert is setup correctly
• Ensure you can add a normal index.php (e.g. just one with <?php echo 'Hello World' to ensure php is correctly setup)
• Ensure write permissions are on the /u/ directory
• Check nginx error log, as imagine the real error is being suppressed.

[g0dzcsgo]

I do not use nginx, i use cpanel.

Write perms are 777 on the /u/ directory.

My https is working correctly and is setup.

and ill try the https thing now

[g0dzcsgo]

HTTPs thing did not work.

[g0dzcsgo]

[g0dzcsgo]

Hello World did work correctly, and printed "Hello World", I even tried to swap all urls to http instead, still no luck... don't even know what "URL is empty" means... :/

[JoeGandy]

Hey, The error 'URL is empty' is an error from ShareX, it does this when it sends a post request but gets nothing back. This is usually an error on the server side.

I'm not familiar with cPanel, can you check for an error log or something?

The default apache error logs are here: /var/log/apache2/error.log.

nginx error logs are here: /var/log/nginx/nginx_error.log or here: /var/log/nginx/error.log

apache/nginx are the HTTP servers, one of these will be running your website, I'm not sure how familiar you are with this stuff so apologies if i sound patronising! :)

[g0dzcsgo]

maybe i have done something wrong then.... cuz it's worked on this host before so... :/

[JoeGandy]

I'm sure its something minor, or even a mistake with the latest release, If we can track down the error in the logs, it'll tell us whats going on!

[JoeGandy]

I've found this:

https://www.liquidweb.com/kb/locations-of-common-log-files-on-cpanel-servers/

Which might be helpful for finding the error log

[g0dzcsgo]

I tried on another ftp server not hosted by the same company, and now it is actually giving no error, but not uploading any image, but instead providing a bunch of html code.

[g0dzcsgo]

[g0dzcsgo]

[JoeGandy]

Looks like you're being redirected back to the homepage, this only happens when the key passed into the post doesn't exists, or doesn't match the 'secure_key' in your config file

[g0dzcsgo]

I downloaded the file provided on the url /u/ directory

But its returning HTML code....?

[g0dzcsgo]

It should match, i downloaded the file from the /u/ directory??

[JoeGandy]

In your config.php, swap out the 'http' for 'https' as I see on your site you have it forced https, this is the fix I said we need to look into :)

[g0dzcsgo]

Yep works, still my other domain doesn't work which is sad....

[g0dzcsgo]

And i wonder what the issue is, since it's worked before on there :/

[JoeGandy]

Were you able to locate the error log? As that will give us a clear picture?

[g0dzcsgo]

I don't have access to it unfortunately.

[g0dzcsgo]

It's shared hosting.

[DJkikisa]

All shared hostings normally when you open FTP has logs folder or on many cpanel hostings has in your main webpage folder error_log file(just checked 2 different cpanel hosts and had in my webpage folder inside)

• +under cpanel can be used apache or nginx server. It changes from provider chosen option.

[g0dzcsgo]

I do not have any error_log

[JoeGandy]

I don't think there is much we can do then, I'd get a ticket into cpanel and ask them where you can find it. If you get the error then come back here I'm sure we can help you out.

There will be some kind of error log, might be in the GUI somewhere.

[g0dzcsgo]

Ok.

[JoeGandy]

Feel free to reopen if you get more info