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JohanBendz / com.philips.hue.zigbee

Philips Hue app for Homey that uses ZigBee directly. No need for bridge.
MIT License
62 stars 45 forks source link

Zigbee (Hue) device has left the Network. #612

Closed HemboLive closed 2 months ago

HemboLive commented 2 months ago

Hey there. I have the issue that my Hue devices (mostly motion sensor) “left the network”.

I is about 2-3 times a day. Then I had to repair the device to get it to work.

Sad because I bought homey to go away from so much bridges like Phillips hue’s.

I use v2.0.51 of the app and homey is up to date with stock stable firmeware

thank you. IMG_7013

JohanBendz commented 2 months ago

Hi @HemboLive This is often related to:

  1. A bad or weak Homey power adapter. Try switching to a stronger one (minimum 2.1A).
  2. Wi-Fi interference. Check if your Wi-Fi or a nearby Wi-Fi network is using interfering channels (Google "Zigbee Wi-Fi channels").
JohanBendz commented 2 months ago

more info here: https://community.homey.app/t/advanced-zigbee-troubleshooting-on-homey/115930