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JohanBendz / com.tuya.zigbee

MIT License
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Bug report - test app crash #947

Open Rens-H opened 1 month ago

Rens-H commented 1 month ago

Describe the bug

Randomly the application crashes all devices have exclamation marks.

Restarting the app resolves the problem temporarily

To Reproduce

Steps to reproduce the behavior: N/a New diagnostic 9a1c5246-1b31-48ef-8eaf-b5f2d0435f73

Expected behavior

A clear and concise description of what you expected to happen.

App and Homey version

  • What Homey version are you running? App 8.4.0.1538
  • What version of Homey firmware do you use?12.01
  • What version of the Tuya Zigbee App are you using? 0.2.40

Screenshots

If applicable, add screenshots to help explain your problem.

Additional context

Add any other context about the problem here.

JohanBendz commented 1 month ago

Hi @Rens-H, I'v seen a few diagnostic reports reporting the same but none have any info.. all blank.. so I'm a bit lost here. Do you get any in app errors or anything else I can troubleshoot?

Rens-H commented 1 month ago

@JohanBendz since the last couple of updates I did not experience any crashes anymore. Maybe something you did in them fixed the problem

Rens-H commented 1 month ago

Closed too soon @JohanBendz Screenshot_2024-09-15-23-01-23-48_4bbfc4a7dd885a2bb189f300112a7ed4

Rens-H commented 1 month ago

Screenshot_2024-09-15-23-04-05-08_4bbfc4a7dd885a2bb189f300112a7ed4 Screenshot_2024-09-15-23-03-57-12_4bbfc4a7dd885a2bb189f300112a7ed4

Rens-H commented 1 month ago

@JohanBendz I found the issue, it was a Rogue wall plug that was causing this issue.

1726590576675895246254190479417

JohanBendz commented 1 month ago

Thanks for the feedback @Rens-H, can be hard to find those.. happy you did! :)

Rens-H commented 4 weeks ago

as updated on community forum pm , the issue is still present

JohanBendz commented 3 weeks ago

Hi @Rens-H, from what I can tell, the issue is with the smart plugs—the polling causes Zigbee congestion and timeouts. I’ve rewritten the code to avoid polling. Hope I’m not breaking stuff... Would you be able to test the new code from Github using CLI?

Rens-H commented 3 weeks ago

Never done it before, where can I find information on how to do it?

JohanBendz commented 3 weeks ago

Hmm, if you have not done that before it's quite a learning curve.. https://community.homey.app/t/how-to-cli-install-method/198 There has been updates so read the complete thread. (If you get through that.. there is no need to install Docker, just use Homey App Run --remote instead)

Rens-H commented 3 weeks ago

I will try when I have the time, I removed the last added wall plugs and it's more stable, although this morning I had a crash again. Isn't this related just to homey pro early 2019 ? Will homey pro 2023 handle this better ? ( other zigbee chip ) ?

JohanBendz commented 1 week ago

Hi @Rens-H, still problems? If so please send a fresh diagnostic report. And if you are able please post a list of your zigbee units: https://tools.developer.homey.app/tools/zigbee

Rens-H commented 5 days ago

Hi Johan, sorry for the delay, but because of the lateste updates the app was restarted.

Issue still there: 6e62ac23-9564-416c-b8e5-12a72788ab4a

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