Screensaver on second display does not display correctly

bfg111 commented 1 year ago

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[X] You have the latest version installed (There may be a beta version that fixes your issue), see here for the latest releases and bug fixes: https://github.com/JohnCoates/Aerial/releases
[X] Your issue isn't already mentioned in our issues. You may find a workaround there or a similar request already made.
[X] Your problem isn't mentioned in the troubleshooting page.

If none of this fixes your issue, tell us about the problem you are experiencing or the feature you'd like to request.

Required information

In order to help us sort your issue, we ask that you provide the following information:

[X] Mac model: Apple M1 Pro
[X] macOS version: macOS Ventura - Version 13.2.1
[X] Monitor setup:
- monitor 0: (lid closed on laptop) - not using built-in display
- monitor 1: HP Z32 - (3840x2160)
- monitor 2: Dell U2720Q - (2160x3840 - vertical arrangement)

If appropriate, please enable Debug mode and Log to disk in Advanced tab and replicate your bug, then attach the AerialLog.txt file (You can access this file through the Advanced tab).

Description of issue / Feature request

I have two displays, and initially, everything seems to work. But after maybe 1 or 2 seconds, the secondary screen (vertical alignment) shifts to a horizontal frame (based on horizontal arrangement - even though it is vertical) and only fills part of the window. Otherwise (other than the weird rendering on the second screen), everything seems operational. It is not the end of the world, but it is certainly annoying.

I have tried both the regular (3.2.5 and beta 3.2.5 versions of the software)

Below I have included what I think is the relevant part of the debug log


2023-05-26 06:28:08.915 : night
2023-05-26 06:28:08.916 : Manual : night
2023-05-26 06:28:08.916 : night
2023-05-26 06:28:08.916 : Brightness before Aerial was launched : Optional(0.0)
2023-05-26 06:28:08.916 : Real screen count : 2
2023-05-26 06:28:08.917 : Using : Optional([id=3, width=2160, height=3840, bottomLeftFrame=(3840.0, -883.0, 2160.0, 3840.0), topRightCorner=(6000.0, 2957.0), isMain=false, backingScaleFactor=1.0])
2023-05-26 06:28:08.917 : <AerialView: 0x147699920> setting up player layer with bounds/frame: (0.0, 0.0, 2160.0, 3840.0) / (0.0, 0.0, 2160.0, 3840.0)
2023-05-26 06:28:08.917 : The data couldn’t be read because it isn’t in the correct format.
2023-05-26 06:28:08.918 : The data couldn’t be read because it isn’t in the correct format.
2023-05-26 06:28:08.918 : Using dot workaround for video driver corruption
2023-05-26 06:28:08.918 : <AerialView: 0x147699920> backing change 1.0 isDisabled: false frame: (0.0, 0.0, 2160.0, 3840.0) preview: false
2023-05-26 06:28:08.919 : <AerialView: 0x15666f3a0> startAnimation frame (0.0, 0.0, 3840.0, 2160.0) bounds (0.0, 0.0, 3840.0, 2160.0)
2023-05-26 06:28:09.022 : <AerialView: 0x15666f3a0> observeValue Optional("readyForDisplay") true
2023-05-26 06:28:09.022 : start playback: (0.0, 0.0, 3840.0, 2160.0) (0.0, 0.0, 3840.0, 2160.0) rate: 1.0
2023-05-26 06:28:09.402 : <AerialView: 0x147699920> startAnimation frame (0.0, 0.0, 2160.0, 3840.0) bounds (0.0, 0.0, 2160.0, 3840.0)
2023-05-26 06:28:12.117 : ############ willStop
2023-05-26 06:28:12.118 : <AerialView: 0x15666f3a0> stopAnimation
2023-05-26 06:28:12.119 : <AerialView: 0x15666f3a0> observeValue Optional("readyForDisplay") false

glouel commented 1 year ago

Hi @bfg111

Are you 100% sure you are running Ventura 13.2.1 and not 13.3.1 ?

Because this looks an awful lot like a variation of the huge multimonitor bug that we're discussing here : https://github.com/JohnCoates/Aerial/issues/1286 , but as far as I remember, it started with 13.3betas (though to be honest because I'm on the beta cycle I could have missed the point update).

Also, does the bug happen 100% of the time ? Last thing, a log from an entire run would be more helpful, I can't see any of your settings/videos here.

bfg111 commented 1 year ago

This bug happens every time without fail. I will include an image.


ProductName:             macOS
ProductVersion:         13.2.1
BuildVersion:           22D68

glouel commented 1 year ago

Thanks for the picture. This is a bit weird and likely different. The margin at the bottom is also a bit weird and uncharacteristic.

I think you are running Viewing mode : Independant in Aerial's Settings > Display, correct ? or is this a Spanned mode ?

I'll try to dig a bit, I think some people complained of issues with vertical screens with one particular macOS build, will keep you posted.

Edit : Also, eyeballing it, I would say the width of the video (rotated) is equivalent to the width of your rotated screen which makes me think it's a vertical video bug in AVPlayer I'll keep looking.

glouel commented 1 year ago

Ok I found some more info digging into discord, they had this bug during the beta and reintroduced multiple times depending on the configurations, last report I have is in November, this one has a nice video that seems to exactly mimic your issue : https://discord.com/channels/736331643723317248/742308387903242270/1044762078520557599

I believe that's the same issue you have.

What I remember from that time is that playback also failed similarly with Quicktime, you may want to try and play one of Aerial's videos from the Cache folder in quicktime on your vertical screen and activate full screen, if I remember correctly it had the same issue.

Assuming it's the same macOS issue, this is something you'll need to update macOS to fix.

However it's a bit of a mess, 13.3.x should be avoided per the other link I gave you earlier. 13.4 is "okayish" regarding that core bug.

I do have multiple people who reported that 13.4 works correctly with a setup similar to yours (one vertical + one horizontal), including in the link above, but as best as I can recall, the rotation bug that affected Quicktime was probably a graphic driver bug that could be specific to some GPU, so no guarantee.

bfg111 commented 1 year ago

I can confirm that QuickTime player has the exact same issue trying to display in full-screen mode on the second (vertical) monitor. Oddly, with QuickTime player if I move my mouse on the secondary (vertical) display it switches to full-screen mode (working) for about a second and then back to the weird behavior of only using part of the screen. Thanks for pointing me in the right direction.

glouel commented 1 year ago

No problem, thanks for confirming (and yep on discord they reported the same thing with the mouse, such a weird bug)! Should you update to 13.4, let me know how it goes.

JohnCoates / Aerial