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JohnCoates / Aerial

Apple TV Aerial Screensaver for Mac
MIT License
20.78k stars 1.05k forks source link

Screensaver running but unresponsive to input (keyboard, mouse, trackpad, sacrificial chicken, etc.) #863

Closed jlocca closed 5 years ago

jlocca commented 5 years ago

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Description of issue / Feature request

I love the screensavers. As mentioned in the title, though, I returned to my iMac & tried every bit of input I could think of to stop the screensaver -- mouse clicks, keyboard clicks (spacebar, ESC key, ENTER key). I even sacrificed a chicken in hopes of pleasing the screensaver gods. None of these inputs worked; so, I hung out and watched about 6 different screensavers (awesome!) before forcing the system to shut down. I noticed the clock (overlay when the screensaver is running) was stuck on 12:08 -- the time was actually 12:32 when I shut down.

glouel commented 5 years ago

Hi @jlocca may I guess that you are using Little Snitch (or another firewall) ?

Please go to Aerial Settings and disable the auto update settings I circled :

Capture d’écran 2019-10-04 à 21 23 03

This usually solve this issue. If you are using Little Snitch I put this mention on the front page that explains it a bit :

Are you using Little Snitch ? You may need to configure your firewall to allow Aerial to connect to the internet. Also Little Snitch may include a rule that forbids connexions to raw.githubusercontent.com. This will block Aerial's automatic updates and can cause the screensaver to misbehave. We highly recommend you either remove that rule or disable Aerial's automatic updates. You can find more information in our FAQ.

I noticed the clock (overlay when the screensaver is running) was stuck on 12:08 -- the time was actually 12:32 when I shut down.

Someone else reported that one too once, I wonder if that's linked to the same issue you had or if it's something else, hmm. Please try the thing I circled above and let me know.

cameleonhelp commented 5 years ago

Hi

indeed this seems to work around the problem. When the screen-saver is activated there is no problem to wake the Mac This problem did not exist on Mojave in the same configuration, it's appear with Catalina update.

I'm not using Little Snitch

glouel commented 5 years ago

@cameleonhelp interesting, thanks for the feedback. Since that feature no longer work in Catalina anyway, I'll disable it in the next point update for 10.15+ until this gets resolved.

Glad it's fixed for you in any case.

jlocca commented 5 years ago

Thank you for the quick response. I do not use Little Snitch. The only firewall I see is the firewall built into macOS (Systems Preferences > Security & Privacy > Firewall). Screen Shot 2019-10-08 at 7 35 39 AM

Okay, I unchecked both auto-update options ... how will we know when a manual update is available?

The first quick test showed I could stop the screensaver, as desired. I'll try several times throughout the week to see if the issue re-occurs & will report back if it does. Thank you!

glouel commented 5 years ago

Thank you for the quick response. I do not use Little Snitch. The only firewall I see is the firewall built into macOS (Systems Preferences > Security & Privacy > Firewall).

Ok thanks for confirming that ! macOS firewall should not be an issue.

The first quick test showed I could stop the screensaver, as desired. I'll try several times throughout the week to see if the issue re-occurs & will report back if it does.

Awesome, thanks!

Okay, I unchecked both auto-update options ... how will we know when a manual update is available?

So now that we know it's ok, you can recheck the very first option (but DON'T recheck the second one, the auto install) ? This means Aerial will only check when you launch it's settings panel (you can also click the Check Now button to know if a new version is available).

The entire update process sadly does not work at all in Catalina, that's part of a slew of bugs/limitations introduced with Catalina, you can read more in that top post here : https://github.com/JohnCoates/Aerial/issues/801 So clicking check now, you'll see update available, but if you say install the install will fail. You can use that in the meantime to know when an update is available and grab it from here. I know it's not a great experience but that's all I can do right now. The bug in question is pretty messy if you are interested : https://github.com/sparkle-project/Sparkle/issues/1476

I'm hopeful it will get fixed soon(ish). I'll release a 1.6.2 today or tomorrow that disable the auto install under catalina considering both your and @cameleonhelp 's experiences.

jlocca commented 5 years ago

I noticed the clock (overlay when the screensaver is running) was stuck on 12:08 -- the time was actually 12:32 when I shut down.

Someone else reported that one too once, I wonder if that's linked to the same issue you had or if it's something else, hmm. Please try the thing I circled above and let me know.

The clock is updating correctly, too. 👍 Thank you!

glouel commented 5 years ago

https://github.com/JohnCoates/Aerial/releases/download/v1.6.2/Aerial.saver.zip

This version disables auto install in Catalina to fix this for everyone, thanks again both!

jlocca commented 5 years ago

Thank you!