nus-se-bot
commented
4 months ago Team's Response
This is an accepted behaviour, we did not specify in the User Guide that a Client must have a unique email. This is because some clients may share the same email (e.g. companies).
Items for the Tester to Verify
:question: Issue response
Team chose [response.Rejected]
- [x] I disagree
Reason for disagreement: I don't think it is common practice for people in companies to have only one email address that represents the whole company. Usually each employee will have their own business email that they use. Even if they had the same email, they would likely only have one person in the company dealing with all the orders. Therefore, I don't think that it is very likely for different entities to share the same email address when ordering.
The possibility of adding different clients with the same email address also brings more danger to the clients than potential benefit.
Consider this scenario: Client A - email correctly entered Client B - email incorrectly entered using Client A's email The florist decides to send confidential details to Client B. This would cause Client A to receive confidential information not intended for them, while Client B wouldn't even receive anything.
Therefore, I believe that this is enough reason for this behaviour to be considered a feature flaw bug.
expected behaviour: no two people can have the same email address. actual behaviour: able to add two people with the same email address.