Cannot import "not installed" games from Amazon Games

JosefNemec / PlayniteExtensions

Extensions for Playnite game launcher and manager.

MIT License

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Cannot import "not installed" games from Amazon Games #250

Closed to closed 2 months ago

to commented 1 year ago

I cannot import "not installed" games from Amazon Prime Gaming.

"installed games" have been imported successfully.
I usually use amazon.co.jp and gaming.amazon.com.
not applying any filters.
empty Import Exclusion List.
displaying 'User is authenticated' at Amazon Games/Configure Integrations.
Amazon Games app is installed on the PC and it work well.
diagnostics package "082ef9d9-a72a-41c4-8200-4e9f1ef9a839"
Playnite Ver.10.9 and AmazonGames library integration Ver.2.6

GetAccountEntitlements(AmazonGamesLibrary/Services/AmazonAccountClient.cs) is work properly in Japanese as well? Is there anything that I need to change?

Lastly, I respect and appreciate you for developing such a great software.

JosefNemec commented 1 year ago

The API returned no games available on your account for some reason. I don't think I will be able to debug this myself, somebody with Japanese Amazon account will have to look into it.

TheDarkPreacher commented 1 year ago

Having the same issue with my American Amazon account. Not installed games not importing.

JosefNemec commented 1 year ago

Can't reproduce I'm afraid and plugin already uses American API domain. Go to "About Playnite" menu and generate diag. package for me.

TheDarkPreacher commented 1 year ago

here you go: 26dfad8d-cefc-4454-9fc5-0046b53c36b3

TheDarkPreacher commented 1 year ago

Any update on this?

JosefNemec commented 1 year ago

No update. I still can't reproduce it and if it's region specific issue then somebody from that region will have to look into it.

masooh commented 1 year ago

Hi, I have the same issue with Amazon. Other libraries work fine.

Diagnostics ID 15da81e7-1900-4ec6-80b8-415f12194411

extension.log

09-09 10:19:30.810|DEBUG|AmazonGamesLibrary#AmazonGamesLibrary:Found 1 installed Amazon games.
09-09 10:19:32.470|DEBUG|AmazonGamesLibrary#AmazonGamesLibrary:Found 0 library Amazon games.

How can I help to investigate?

P.S.: Thanks for this amazing app. I was formerly so annoying checking all the game clients one by one.

kkhcheng commented 7 months ago

Hi I see the same issue today. diag id: 4cdfe57a-a9a7-4021-9bf3-dcf1bc4a3382

JosefNemec commented 2 months ago

No update. I still can't reproduce it and if it's region specific issue then somebody from that region will have to look into it.

Closing per this comment. Code contributions are welcome if somebody can reproduce it with their account and can make a fix for it.