Steam metadata download failure

lef-est commented 2 weeks ago

Bug Description

error message: object reference not set to an instance of an object

from log:

25-08 02:29:42.711|ERROR|GameEditViewModel:Failed to download metadata, cb91dfc9-b977-43bf-8e70-55f46e410fab, 373600
System.NullReferenceException: Object reference not set to an instance of an object.
   at Steam.MetadataProvider.GetSteamDeckCompatibility(KeyValue productDetails) in C:\Devel\PlayniteExtensions\source\Libraries\SteamLibrary\SteamShared\MetadataProvider.cs:line 542
   at Steam.MetadataProvider.GetGameMetadata(UInt32 appId, BackgroundSource backgroundSource, Boolean downloadVerticalCovers, Boolean downloadParentMetadata) in C:\Devel\PlayniteExtensions\source\Libraries\SteamLibrary\SteamShared\MetadataProvider.cs:line 496
   at SteamLibrary.SteamMetadataProvider.GetMetadata(Game game) in C:\Devel\PlayniteExtensions\source\Libraries\SteamLibrary\SteamMetadataProvider.cs:line 57
   at Playnite.DesktopApp.ViewModels.GameEditViewModel.<DownloadStoreData>b__512_0(GlobalProgressActionArgs args) in C:\projects\playnite\source\Playnite.DesktopApp\ViewModels\GameEditViewModelMetadata.cs:line 651
   at Playnite.ViewModels.ProgressViewViewModel.<>c__DisplayClass22_0.<ActivateProgress>b__0() in C:\projects\playnite\source\Playnite\ViewModels\ProgressViewViewModel.cs:line 91

From the log I see that the same thing happened before sporadically but today is the first time I get this error repeatedly for all Steam games I tried. Reinstalling the Steam Library integration extension did not help.

To Reproduce

Use Download Metadata... > Official Store on Steam games or Download Metadata... > Steam Store on any game.

Diagnostics ID

506e7946-eab9-4285-9489-6dedffe9cccc

Screenshots

No response

Jeshibu commented 2 weeks ago

This will be moved to https://github.com/JosefNemec/PlayniteExtensions, but I can reproduce this issue since a few hours. Also Universal Steam Metadata just fails silently after thinking for a good few seconds.

I'll investigate.

Jeshibu commented 2 weeks ago

Unfortunately out of ideas for today. The Steam API connection just isn't established (at all or in time, I can't tell - but I'd expect it to have worked within 30 seconds at least).

Jeshibu commented 2 weeks ago

Works again now.

JosefNemec / PlayniteExtensions