KubaMikolajczyk
commented
2 years ago Overview:
After the last round of moderated tests, we arrived at 3 final improvements in Wizard flow: 1️⃣ Explainer field was changed for a live "your NFT preview" due to low discoverability and overall usefulness for the users 2️⃣ Fee that is shown in the bottom action bar need to be also presented in the final summary for ease of scanning 3️⃣ Second screen of the form where the user chooses listing type (open, English, fixed etc) need to be dropped - there is no need to introduce those abstract concept to users as those confused all testers - instead we will show all possible options in one form under "put on marketplace"
If you want to know more about previous test click here -> https://github.com/Joystream/atlas/issues/1694
Amount of participants: 2/6
Questions
Have you already uploaded any video to Joystream studio?
👤 Tester 1️⃣ ❌ 👤 Tester 2️⃣ ✅
Have you bought or issued any NFT?
👤 Tester 1️⃣ ✅ 👤 Tester 2️⃣ ✅
What marketplaces you already used?
👤 Tester 1️⃣ Opensea 👤 Tester 2️⃣ Opensea, Singular, Pankake swap, checks out new marketplaces
Have you participated in previous Issuing NFT test?
👤 Tester 1️⃣ ✅ 👤 Tester 2️⃣ ❌
Task
"You are publishing a video to Joystream studio, all video assets and information have been prefilled for you. Now you want to sell your video as an NFT and you don’t want to get bids lower than 100 000 tJOYS"
Prototype link:
Recordings
👤 Tester 1️⃣ https://tldv.io/app/meetings/61c19f6503e0c000138d3081 👤 Tester 2️⃣ https://tldv.io/app/meetings/61c1e5f203e0c000138d3892
User sessions
👤 Tester 1️⃣
- Notices NFT Preview and says:
So this is your NFT preview - sure, fair enough!
- Reads very carefully all steps before proceeding to choose anything inside the form
- Checks minimum bid and understands how it works
- Understand that the time duration feature would set up the time of the auction
- Checks the fee at the action bar (the familiar place from the previous testing)
- Scans the summary
- While scanning moves through payment split quickly - saying: ok.
- When asked about payment split:
The concept is clear, I'm issuing NFT so I'm a creator - I'm selling it so, this is how much I will get after the purchase
- He misunderstood the concept of split - he later states that the wording payment split is misleading.
- When asked about the area on the left:
Preview of my NFT - I believe how its gonna look on the market
👤 Tester 2️⃣
- Didn't understand a mission at first (didn't read it carefully though - almost skipped it)
- When asked how would he issue his video as an NFT:
I would upload the video and convert it to MP4 and then issue it on one of the marketplaces.
- He didn't understand at first that this is exactly the feature we are testing now (I think that this is my mistake - I should introduce him to the topic more before testing the prototype with him)
- He clicks the next step after switching Issue as NFT
- Reads the description that shows up
So you can upload your video as NFT that's incredible. What a cool feature that would be!
- When approaching the time duration concept, he thinks that time duration is portioning your video to pieces and selling it as NFT (like NBA top shots, etc.) So he misunderstood the concept.
when I upload the videos on the pioneer we call it time. So maybe that's why I misunderstood it.
- When asked about the area on the left:
I figured that this would be the preview of my NFT
- When asked about the payment split concept:
It's just where the royalties go, if it's gonna be sold for 100k it's where this money would go. I wouldn't think it's a secondary sale. Maybe wording issue - the word payment right of the bat - if it would say royalty it would be more clear.
When asked about how was it for them to issue an NFT this way:
👤 Tester 1️⃣ It's simpler now. Previously it wasn't clear with all those options in boxes.
👤 Tester 2️⃣ EZ. Incredibly easy. That's the easiest - normally they are never as fluid as that - you cannot upload it and list it at the same time. That was fluid you can control.
Summary
- Users went through the prototype successfully and completed the given task.
- Improvement could be noticed in the overall understanding of the flow so getting rid of additional screens and additional logic (open, English auction, etc) was the right choice.
- NFT preview feature was understandable for the users and they noticed that it changes along with our changes in the form so it successfully serves its purpose
- The new extended summary (with information about fee and royalties) is easy to scan - users had no problems with it
- Both users had problems with the Payment split section - they didn't understand that this relates to the royalties concept - they thought its a split of revenue from their initial sell
- Tester 2 had a problem with the "time duration" concept - it was unclear that it directly relates to the auction itself - he thought it allows him to cut his video in pieces and sell one video as multiple NFT's (on the other hand tester 1 understood it correctly)
Recommendations
- Payment split - is not the right wording for this particular concept. As its misleading for the users as it is I recommend changing title to "Royalties split" and adding small helper text to explain this concept more clearly.
- Time duration - was not clear enough - recommended change in title to "listing duration."
- Current version of the flow seems to be easy and understandable for the users - so except small wording issues I would recommend to start preparing those screens for development
dmtrjsg
Description
We want to make sure that the experience with new changes is flawless for the users. Each session will take a max. 15 min.