[USERSNAP] payment problem

Joystream / atlas

Whitelabel consumer and publisher experience for Joystream

https://www.joystream.org

GNU General Public License v3.0

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[USERSNAP] payment problem #5775

Closed dmtrjsg closed 6 months ago

dmtrjsg commented 6 months ago

Taken at: https://gleev.xyz/studio/payments Fields:

Houston, we have a problem.: payment problem
Expected Result: I tried to withdraw a payment, there was an error on the page, the balance was collected but it never reached the wallet
Your Channel and Account Details: carlosaugustovega4@gmail.com
Email or Discord handle for feedback: squirtlevega@gmail.com

Browser: Edge (Chromium) 120 (Windows 10) Screen size: 1920x1080 Open #606 in Usersnap

rchrdcstro commented 6 months ago

Action Item: Inform the creator that the email address associate is not found. Ask the creator to check if they use the same email address for registration