search

Joystream / gleev

Gleev - UI for consuming and interacting with the Joystream network
https://gleev.xyz
GNU General Public License v3.0
4 stars 0 forks source link

Problem: account creation on Gleev #44

Open leetjoy opened 2 months ago

leetjoy commented 2 months ago

Describe the bug

I noticed several creators saying that they are not able to create account on Gleev. Also, looking and recent sign-ups I often see that users have to create additional membership on Gleev for some reasons. (see screenshots below)

Screenshot 2024-05-10 at 12 32 30 AM Screenshot 2024-05-10 at 12 32 57 AM Screenshot 2024-05-10 at 12 33 18 AM Screenshot 2024-05-10 at 12 15 46 AM Screenshot 2024-05-10 at 12 16 50 AM Screenshot 2024-05-10 at 12 17 12 AM Screenshot 2024-05-10 at 12 17 38 AM

I tried to create an account myself to test this:

  1. I pick membership name creator, then added email and password
  2. Next step was waiting on membership creation - it says that it takes 1 minute, but in my case it never ended (I waited more than 10 minutes)
  3. I noticed that membership with this handle was created (memberid: 59427)
  4. I tried to log-in using email and password and failed - Incorrect email/password error
  5. I tried to restore account using seed phrase and email, but got an error in return again
  6. So the result: even membership was created on blockchain - I was not able to start using the platform or restore access to this created account

I believe this is a serious problem and hoping to be resolved as soon as possible.

To Reproduce Steps to reproduce the behavior:

  1. Create membership on Gleev

Expected behavior

Membership created.

Device (please complete the following information):

leetjoy commented 2 months ago

@bedeho