Error during processing: undefined method `juniperNetworks' for nil:NilClass

[elfinston]

Hello Everyone,

I doing test open-nti on docker container from Centos7 host. Installations were done without any issue, and telemetry data sender also configured as well.

I verified telemetry data received at open-nti container, but any data was not indicated on Grafana UI. through few checking point, i seen strange log occurred from 'juniper/open-nti-input-jti' container( fluentd log.txt fluentd).

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2019-10-17 14:57:24 +0900 [warn]: Unable to extract sensor data sensor from jti_msg.enterprise.juniperNetworks, Error during processing: undefined method `juniperNetworks' for nil:NilClass

Above log occurring continues. I have attached fluentd log file.

What i can check/change for fix to issue? please help me.

Thanks and Regards,

[agould123]

I’m unsure of the log message you refer to, but for the web UI, I had better success with Chronograf then Grafana.

I think Chronograf is on http://x.x.x.x:8888

I like the graphs I see with Chronograf.

-Aaron

From: elfinston [mailto:notifications@github.com] Sent: Thursday, October 17, 2019 1:43 AM To: Juniper/open-nti Cc: Subscribed Subject: [Juniper/open-nti] Error during processing: undefined method `juniperNetworks' for nil:NilClass (#258)

Hello Everyone,

I doing test open-nti on docker container from Centos7 host. Installations were done without any issue, and telemetry data sender also configured as well.

I verified telemetry data received at open-nti container, but any data was not indicated on Grafana UI. through few checking point, i seen strange log occurred from 'juniper/open-nti-input-jti' container( fluentd log.txt https://github.com/Juniper/open-nti/files/3737717/fluentd.log.txt fluentd).

---

2019-10-17 14:57:24 +0900 [warn]: Unable to extract sensor data sensor from jti_msg.enterprise.juniperNetworks, Error during processing: undefined method `juniperNetworks' for nil:NilClass

Above log occurring continues. I have attached fluentd log file.

What i can check/change for fix to issue? please help me.

Thanks and Regards,

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[elfinston]

Thanks for advice, As you told, i can see graph on Chronograf.

[srikanthpanchakarla]

I have same issue. Any help on this?

[abyss1]

Same issue here, show stopper for using this in a large scale ISP network !

2021-03-05 10:39:28 +0100 [warn]: #0 Unable to extract sensor data sensor from jti_msg.enterprise.juniperNetworks, Error during processing: undefined method juniperNetworks' for nil:NilClass 2021-03-05 10:39:28.029432037 +0100 fluent.warn: {"message":"Unable to extract sensor data sensor from jti_msg.enterprise.juniperNetworks, Error during processing: undefined methodjuniperNetworks' for nil:NilClass"}