Tapo C320WS. Siren does not work

[plallana]

Description

I have two Tapo C320WS cameras integrated in my Home Assistant. Siren control does not work. Replies: Failed to call service siren/turn_on. Error: Parameter to get/do does not exist, Response: {"error_code": -40106} Manual alarm (start or stop) does not work either. Other Tapo cameras (C110 and C310) work great with the siren integration. HACS for TAPO is up to date.

Reproduction Steps

1. Go to Settings. Devices & Services. Tapo cameras control.
2. Inside Control box, play on/off Siren. Does not work.

Expected behavior

The Siren should sound.

If applicable, add error logs.

No response

Device Firmware

1.0.5 Build 230316 Rel.55457n

Using stream component

Yes

Does camera work via official integrations?

Yes

Camera has all attributes filled out in developer tools

Yes

HASS Environment

Raspberry Pi

Search for similar issues

Yes

Additional information

No response

[JurajNyiri]

Is there a siren noise on this camera? Most likely the function to manually call the siren is not available on this camera.

[plallana]

Hi Juraj, Thank you for answering so fast. I don't understand the question. Are you referring to the Tapo app on the cell phone? I have the Tapo App installed in my cell (android), and there is not any button related to noises, or sounds or something else.

Regards, Pedro

El mié., 2 ago. 2023 14:34, Juraj Nyíri @.***> escribió:

Is there a siren noise on this camera?

— Reply to this email directly, view it on GitHub https://github.com/JurajNyiri/HomeAssistant-Tapo-Control/issues/373#issuecomment-1662129503, or unsubscribe https://github.com/notifications/unsubscribe-auth/A4DGBLH26S774ZTBFREMGITXTJCMHANCNFSM6AAAAAA3BALMTI . You are receiving this because you authored the thread.Message ID: @.***>

[JurajNyiri]

This function is not officially supported via the app, so it is possible this camera simply does not support it. We also cannot detect it without trying to use it automatically at start, which is of course something we cannot do.

[plallana]

Now I am experiencing the issue #362 (C320WS goes offline) in both C320WS cameras. It doesn't make sense to continue with this thread without first solving the issue #362. First of all I am going to remove this integration from Home Assistant and hope that the cameras will work again in their android native app. With Tapo C310, also connected via ethernet and also integrated into Home Assistant, I have never had any problem.

[JurajNyiri]

Marking this as Wontfix. Unfortunately there is no way how to automatically detect the support for this functionality.

We could exclude the camera so that the entity does not appear at all, but if it is added in the future, or worked in older firmwares it would still stay excluded which is worse than current functionality. Feel free to disable the entity.