search

JurajNyiri / HomeAssistant-Tapo-Control

Control for Tapo cameras as a Home Assistant component
Apache License 2.0
1.03k stars 85 forks source link

Wired Tapo TC65 'authentication error' #389

Closed Bobber76 closed 12 months ago

Bobber76 commented 12 months ago

Description

When try to add TC60 to integration, add IP, and credentials, it comes back with an authentication error. User and pass made in Tapo app, RTSP stream works with those credentials. No special characters.

Reproduction Steps

Any try to add camera

Expected behavior

Authentication error with wired connection. Before, with wireless it worked.

If applicable, add error logs.

No response

Device Firmware

1.3.3 Build 221207 Rel.79642n(4555)

Using stream component

Yes

Does camera work via official integrations?

Yes

Camera has all attributes filled out in developer tools

Yes

HASS Environment

Docker

Search for similar issues

Yes

Additional information

No response

JurajNyiri commented 12 months ago

If this happens on user credentials (not cloud password) camera is overloaded. Restart it and ensure you are not accessing it from too many sources. Use search function in issues there is a lot similar user issues like this.