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JurajNyiri / HomeAssistant-Tapo-Control

Control for Tapo cameras as a Home Assistant component
Apache License 2.0
968 stars 81 forks source link

Login Error with verified credentials #401

Closed eprompc closed 10 months ago

eprompc commented 10 months ago

Description

TAPO C225 Login error

Reproduction Steps

I install the library from HACS I go in HomeAssistant to add new device I select TAPO Control Camera service It asks me the IP address I add the IP address It asks me user and password I add user and password created with the TAPO app in Android, inside the advanced configuration of the camera Then it returns an error of credentials I have tested in VLC the same IP data with user and password, and it works perfectly.

Expected behavior

Esperaba poder añadir el dispositivo pero no puedo. Se queda esperando usuario y contraseña válidos. He probado rtsp://user:pass@IP:554/stream1 y funciona perfectamente, pero esas mismas credenciales no me funcionan al añadir el dispositivo en HomeAssistant.

Podríais ayudarme?

If applicable, add error logs.

No response

Device Firmware

1.0.24

Using stream component

No

Does camera work via official integrations?

N/A

Camera has all attributes filled out in developer tools

No

HASS Environment

Synology NAS Dsj213

Search for similar issues

Yes

Additional information

Thanks for your work

eprompc commented 10 months ago

In the Logs I found this error:

Home Assistant Core Setup failed for stream: Requirements for stream not found: ['ha-av==10.1.0']. 11:41:35 – (ERROR) setup.py - el mensaje se produjo por primera vez a las 11:41:18 y aparece 2 veces Unable to set up dependencies of default_config. Setup failed for dependencies: stream 11:41:35 – (ERROR) setup.py

eprompc commented 10 months ago

Unable to install package ha-av==10.1.0: error: subprocess-exited-with-error × Getting requirements to build wheel did not run successfully. │ exit code: 1 ╰─> [1 lines of output] pkg-config is required for building PyAV [end of output] note: This error originates from a subprocess, and is likely not a problem with pip. error: subprocess-exited-with-error × Getting requirements to build wheel did not run successfully. │ exit code: 1 ╰─> See above for output. note: This error originates from a subprocess, and is likely not a problem with pip.

JurajNyiri commented 10 months ago

You will need to install dependencies on your env as stated in the error message. Not an integration issue.