Closed maximemoreillon closed 10 months ago
Camera is probably overloaded by too many concurrent streams (generating a preview opens another instance of stream). The logic of this integration works the same as the official ha Onvif integration.
As a workaround you can use live view or even better, webrtc integration.
Thank you very much for your reply! I tried with the official HD ONVIF integration and I get the same issue so the problem is indeed not coming from the Tapo Control component
Description
Hello,
Thank so much for this amazing component. I managed to successfully integrate a C100 and C310 in my Home Assistant instance.
The only issue I have is that I can't seem to be getting previews / still images for the cameras' cards, should that be the HD or SD streams.
I can see the streams without problems if I click the cards.
Also, if I integrate the cameras as "generic cameras" using the RTSP URL in Home Assistant, previews are generated without problems.
Reproduction Steps
Register a Tapo C310 or C100 camera and using the default configuration
Expected behavior
Having previews / still images of the streams
If applicable, add error logs.
I am not sure if this is related but I get the following console output from Home Assistant
Device Firmware
C100: 1.3.4, C310: 1.3.5
Using stream component
Yes
Does camera work via official integrations?
Yes
Camera has all attributes filled out in developer tools
Yes
HASS Environment
Docker
Search for similar issues
Yes
Additional information
Home Assistant version: 2023.8.2
Device settings: