JurajNyiri
commented
9 months ago This is documented in TPLink FAQ. RTSP stream is disabled when both recording and cloud is enabled. No way how to detect this from integration side.
Closed rtollevik closed 9 months ago
JurajNyiri
commented
9 months ago This is documented in TPLink FAQ. RTSP stream is disabled when both recording and cloud is enabled. No way how to detect this from integration side.
Description
I have the integration running with several C500 outdoor pan/tilt cameras. But adding the cameras fail with a misleading error message if both the Tapo Care cloud service (the cameras comes with an initial 30-days trial period) and a local memory card is installed. When this is true, the camera disables the RTSP stream, or NVR as the camera calls it in its warning message. And adding the camera fails with the error message:
"Invalid authentication data. Make sure you have created your 3rd party account via Tapo app. You can also test if these credentials work via rtsp stream, for example VLC using link rtsp://username:password@IP Address:554/stream1"
The camera is successfully added if the memory card is removed during that process. After reinstalling the memory card the live stream stops functioning, but everything else appears to be OK.
The problem is that isRtspStreamWorking returns false in its final statement when the image is empty, which causes an "Invalid authentication data" exception to be raised in config_flow.py
Reproduction Steps
Add a camera where both its cloud service and a local memory card is in use
Expected behavior
Adding the camera should succeed
If applicable, add error logs.
No response
Device Firmware
1.0.6 Build 230609 Rel.72971n
Using stream component
Yes
Does camera work via official integrations?
Yes
Camera has all attributes filled out in developer tools
Yes
HASS Environment
Docker on Raspberry PI
Search for similar issues
Yes
Additional information
No response