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JurajNyiri / HomeAssistant-Tapo-Control

Control for Tapo cameras as a Home Assistant component
Apache License 2.0
953 stars 80 forks source link

Invalid authentication data #503

Closed TraipZe closed 5 months ago

TraipZe commented 5 months ago

Description

When i try to add the camera in home assistant ill get Invalid authentication data

Reproduction Steps

i have added the addon in HACS Then i go to integrations

search for tapo then tapo camera control comes up then i fill in ip adress press next then it ask for username & pass ill write in the account info i have added in the tapo app

then ill get this nvalid authentication data. Make sure you have created your 3rd party account via Tapo app. You can also test if these credentials work via rtsp stream, for example VLC using link rtsp://username:password@IP Address:554/stream1

Expected behavior

I did expect i could login wih the 3th part account in tapo app

If applicable, add error logs.

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Device Firmware

1.1.7 build 231122 rel.55299

Integration Version

5.4.14

Using stream component

Yes

Does camera work via official integrations?

Yes

Camera has all attributes filled out in developer tools

Yes

HASS Environment

homeass OS on Nuc

Search for similar issues

Yes

Additional information

No response

JurajNyiri commented 5 months ago

Make sure you are following the instructions in the error message and read faq in readme.

danktankk commented 1 day ago

same problem all this time later. this does not seem to have any rhyme or reason. Now I cant get it to add the camera back at all. why are so many people having such an issue with IP/user/pass? this cant be on us for every post

JurajNyiri commented 1 day ago

The issue you are searching for:

Is pinned under issues
Has a section in main readme file with big title right at the top
Has 3 red exclamations marks in the title
Contains a workaround both for accounts still working and the ones affected.

And a warning was sent a month ago as an update via HACS.

You can find it at https://github.com/JurajNyiri/HomeAssistant-Tapo-Control/issues/551.

Please do not post me too comments or any other comment that does not provide any value to the discussion as everyone monitoring it gets notified. If the comments with no value continue maintainer will be forced to lock the issue to contributors only.