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JurajNyiri / HomeAssistant-Tapo-Control

Control for Tapo cameras as a Home Assistant component
Apache License 2.0
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Issue: The IP address does not belong to any supported Tapo device #547

Closed flobo1990 closed 2 months ago

flobo1990 commented 2 months ago

Description

Recently, the integration with my Tapo C225 no longer works. I think there was a new firmware update. Error message: "The IP address does not belong to any supported Tapo device"

image

Reproduction Steps

Add camera via UI

Expected behavior

Add camera in HA

If applicable, add error logs.

No response

Device Firmware

1.0.28 Build 240408 Rel.64223n

Integration Version

5.4.17

Using stream component

No

Does camera work via official integrations?

N/A

Camera has all attributes filled out in developer tools

No

HASS Environment

VM Proxmox

Search for similar issues

Yes

Additional information

No response

JurajNyiri commented 2 months ago

First a control question - are you sure the camera IP is correct and did not change? I will need access to the camera in order to debug this further if yes. If you have public ip and can port forward and willing to share the camera with me reach out to me on discord.

kei81131 commented 2 months ago

Description

Recently, the integration with my Tapo C225 no longer works. I think there was a new firmware update. Error message: "The IP address does not belong to any supported Tapo device"

image

Reproduction Steps

Add camera via UI

Expected behavior

Add camera in HA

If applicable, add error logs.

No response

Device Firmware

1.0.28 Build 240408 Rel.64223n

Integration Version

5.4.17

Using stream component

No

Does camera work via official integrations?

N/A

Camera has all attributes filled out in developer tools

No

HASS Environment

VM Proxmox

Search for similar issues

Yes

Additional information

No response

My C225 also have this issue last month after update firmware 1.0.28 My workaround is downgrade firmware to 1.0.27

Below is 1.0.27 firmware I asked from tp-link cs, with instruction inside hopes it can help you. https://static.tp-link.com/upload/beta/2024/202404/20240402/C225%201.0.27.zip

JurajNyiri commented 2 months ago

While downgrading works we should work on supporting the new firmwares in the integration if possible.

JurajNyiri commented 2 months ago

Closing due to inactivity and possible duplicate of https://github.com/JurajNyiri/HomeAssistant-Tapo-Control/issues/551