I Find some way to fix cloud pass problem

[andreyl9]

Description

I trying to reset camera and add RTSP login as login to tapo cloud (email), and password to tapo cloud as password, after delete camera in Tapo Control and add it as new, with login and password for tapo cloud (as RTSP login), and in next step enter password for Tapo cloud, all be ok on my config - try...

Reproduction Steps

1. delete camera from tapo control in HA
2. reset tapo camera
3. pair with tp link app with camera
4. add login and pass in additional setting for RTSP stream (must be equal as login and pass to tapo cloud)
5. add new camera to tapo control in HA
6. enter login and password for tapo cloud (equal rtsp stream in camera)
7. enter on next step cloud password (password for tapo cloud, equal password rrtsp stream)

Expected behavior

all be ok on my system and tapo control reauth.

If applicable, add error logs.

No response

Device Firmware

1.3.11 build 211117

Integration Version

5.4.13

Using stream component

Yes

Does camera work via official integrations?

Yes

Camera has all attributes filled out in developer tools

Yes

HASS Environment

docker

Search for similar issues

Yes

Additional information

No response

[github-actions[bot]]

This issue was automatically closed because it is a duplicate.

The issue you are searching for:

• Is pinned under issues
• Has a section in main readme file with big title right at the top
• Has 3 red exclamations marks in the title
• Contains a workaround both for accounts still working and the ones affected.

And a warning was sent a month ago as an update via HACS.

You can find it at https://github.com/JurajNyiri/HomeAssistant-Tapo-Control/issues/551.

Please do not post me too comments or any other comment that does not provide any value to the discussion as everyone monitoring it gets notified. If the comments with no value continue maintainer will be forced to lock the issue to contributors only.

[JurajNyiri]

That’s not related at all. You experienced issue with rtsp of max concurrent streams as documented in faq which is not related at all.

[andreyl9]

This is related because I started experimenting because of this problem with the password for the cloud

[JurajNyiri]

No it is not. Rtsp stream started working because you are not overloading it anymore because of the rtsp password change.

[andreyl9]

try it! It's not about the RTSP stream! I also got cloud password problem! I accidentally found a solution to the problem by replacing the account and password for the stream with the same login and password for the cloud!

[JurajNyiri]

What did you put in for the user? Your full email?

[andreyl9]

yes, and pass for cloud, and for next step put pass from cloud again, it's seems works

[JurajNyiri]

1.3.11 build 211117

That is why. Old firmware support control without using admin account for control, only rtsp. You are not affected by the issue and this is not related.