Just-Natsuki-Team / NatsukiModDev

The official repository of Team JN.
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[ BUG REPORT ] - Crash when running JN and tabbing out alongside Wallpaper Engine #769

Closed Hardwaresss closed 1 year ago

Hardwaresss commented 1 year ago

Overview:

Recently installed the mod for the first time on a new installation of DDLC, whenever I tab out it crashes.

Replication steps:

Be on a copy of DDLC with the JN mod installed and tab out.

Additional information:

On windows 10, made sure my operating system is fully updated.

Blizzardsev commented 1 year ago

Hi @Hardwaresss, unfortunately I don't seem to be able to replicate your issue, also on Windows 10. Can you please provide the following information:

Hardwaresss commented 1 year ago

Hi! Sorry I didn't specify that, was in a rush to send the first report since I had to go some where.

1. Processor AMD Ryzen 9 5900HX with Radeon Graphics 3.30 GHz Installed RAM 16.0 GB (15.4 GB usable) System type 64-bit operating system, x64-based processor Pen and touch No pen or touch input.

  1. It happens when I use windowed mode or fullscreen.
  2. Not using a steam installation, not using any mod management software on my system.
  3. No specific scenario, it just happens whenever I tab out regardless if I'm in the menu, talking to natsuki or not talking.
Hardwaresss commented 1 year ago

Hi again! I found the problem, seems like Wallpaper Engine doesn't like Just Natsuki running for some reason, and crashes the software.

Blizzardsev commented 1 year ago

Hi @Hardwaresss - unfortunately I still cannot seem to replicate your issue with Wallpaper Engine as in my screenshots; so at this point there isn't much I can suggest except taking a look at the logs (if any) and seeing if Ren'Py indicates any root cause for the crash (running out of memory, rendering issues, etc.).

image image

You can also look at changing the rendering used for JN by Ren'Py - you may find the following useful: https://www.renpy.org/doc/html/display_problems.html