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Just-Natsuki-Team / NatsukiModDev

The official repository of Team JN.
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[ SUPPORT REQUEST ] - Problem has occured #805

Closed oldtoonsfan closed 11 months ago

oldtoonsfan commented 11 months ago

I recently put converted music into Just Natsuki, in .ogg format using a converter. However, when I click on the music to play it in game, the game closes instead. I didn't have issues with music in the past, so I'm confused as to why its not working now. In the log, this message appeared though, which I'm not sure what it means: (<JNMusicOptionTypes.custom: 2>, u'DDLC THEME.ogg'). Can anyone help?

log.txt

I am on a windows 10.

Blizzardsev commented 11 months ago

Hi - can you please attach the .ogg file you were trying to play? If you can't attach it directly, then you can upload it inside a zip file.

The log entry you mention isn't of any importance; just an entry that was added during development that wasn't removed - it has no impact.

Blizzardsev commented 11 months ago

Also, can you please attach the traceback.txt file from your installation?

oldtoonsfan commented 11 months ago

Well, I don't have a traceback, but I can attach the music file. music.zip

Blizzardsev commented 11 months ago

Hi @oldtoonsfan - it would appear the file itself wasn't converted successfully. Trying to play it on other software reports that the file is corrupt.

VLC:

image

Audacity:

image

Did you try playing this file using any software other than JN after converting it to make sure it worked? You may need to revise the options you are using to convert the file, or use an alternative tool/service.

oldtoonsfan commented 11 months ago

No I didn't, though okay. i'll try something different. Thank you.

Blizzardsev commented 11 months ago

Also as a side note - I would highly recommend renaming files that use kanji or any other non-alphanumeric characters; the font JN uses does not support these and so will use placeholders for any of these characters.

Blizzardsev commented 11 months ago

No I didn't, though okay. i'll try something different. Thank you.

I would personally suggest Audacity for conversions if you are wary of using online converters, as this has built in options for exporting a track to MP3, OGG, etc. It also functions as a testing tool so you can make sure whatever you have downloaded is a valid file in the first place.

oldtoonsfan commented 11 months ago

I'll give it a try, then. Thanks again!