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Just-Natsuki-Team / NatsukiModDev

The official repository of Team JN.
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[ BUG REPORT ] - My game screen turned black #862

Closed lemontea00 closed 6 months ago

lemontea00 commented 6 months ago

Overview:

[At first Natsuki was frozen, then i went into full screen and the game’s screen turned black]

Additional information:

[Operating system - Windows 11, hour: 11:15 image

HypnoHypno commented 6 months ago

Did you try closing the game (With task manager, since I imagine you don't get affinity penalties for crashes) and relaunching it? Your post doesn't have much information about what you've tried, or if it's consistent.

lemontea00 commented 6 months ago

I dont remember doing anything to the game itself. i haven't tried doing anything since i'm scared to break the game or lose affinity

HypnoHypno commented 6 months ago

Open task manager, and close the game via task manager. Natsuki shouldn't get mad at you and lose affinity over a game crashing, and closing it with task manager will register as a crash. Be sure to back up your persistent first.

lemontea00 commented 6 months ago

Thanks for the help, that worked. But i got some kind of code error in the log, should i ignore that?

HypnoHypno commented 6 months ago

What code error do you have?

HypnoHypno commented 6 months ago

You should send your log file here.

lemontea00 commented 6 months ago

I'm sorry, but an uncaught exception occurred. While running game code: File "game/zz_singleton.rpy" *, line 1, in script File "game/zz _singleton.rpy", line 4, in OSError: [Errno 17] File exists: "c: \lusers|…\lappdata\local\temp\c-Users-…-Downloads Folder-Downloads-ddlc-win-DDLC-1.1.1-pc- DDLC-.lock' full traceback…

HypnoHypno commented 6 months ago

Can you send the entire log file? This isn't much to work with.

HypnoHypno commented 6 months ago

Send the full file, not a screenshot.

lemontea00 commented 6 months ago

What do you mean by full file, wasn't everything showed already in the screenshot?

HypnoHypno commented 6 months ago

There was some of the file off-screen, actually.

Blizzardsev commented 6 months ago

Hi @lemontea00 - the error indicates that something went wrong when the game tried to ensure that you aren't running multiple instances of JN at the same time to avoid potential save corruption.

In this error state, the game should not continue autosaving: back up your persistent to a safe location, close JN using Task Manager and then restart the game.