KPB-US / badgeulator

employee identification badge printing system
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Printing fails on designs with higher resolutions #126

Open slmclane opened 3 months ago

slmclane commented 3 months ago

All of our badge designs have resolutions of 153 x 243 and print successfully. Our badge printers support 600 dpi and could print higher-res designs, but changing the resolution to anything else results in an error that appears on the CUPS job:

stopped "Filter failed"

Printing higher-resolution files through the CUPS server results in a successful print, so this issue is in the ruby code.