KangoAPI.onReady() not called in IE11

[itonics-tbeauvais]

This is a strange, frustrating and un-reproducible error but KangoAPI.onReady() is not getting called in a colleague's instance of Windows 8/IE11.

I have tried reproducing in the ModernIE virtual machines for Win7/8 IE10/11 and can't reproduce.

If I can provide any other details I will. Please let me know what you need. Thanks in advance for any insight.

[akrylysov]

• Do you have any other addons installed? Try to disable them.
• Try to reset IE settings (Settings -> Internet Options -> Advanced -> Reset).

[itonics-tbeauvais]

Disabled all other plugins and Reset, no change.

[itonics-tbeauvais]

What is the best way to log or debug in IE?

[akrylysov]

You can enable Kango debug console. Add "debug": true to extension_info.json.

[akrylysov]

Did you resolve the issue? or found a way how to reproduce it?

[duncanmhor]

We are experiencing the same issue. Is it possible that this is related to https://support.microsoft.com/kb/3008923

[akrylysov]

We managed to reproduce the issue and we are trying to find a solution.

[akrylysov]

Please try new version 1.7.4. You can download it from your dashboard.