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Katamaze / WHMCS-Action-Hook-Factory

Free collection of Action Hooks, Reports and Modules to perfect your WHMCS
https://katamaze.com
MIT License
207 stars 85 forks source link

Send Email & Add Reply on Ticket Status Change #26

Closed luoyifangx closed 3 years ago

luoyifangx commented 3 years ago

Hi,

Please add Ticket ID with Subject in "Email notification".

I am talking about this. 'customsubject' => 'Thank you for contacting us', It would be good if we can set Ticket ID with Subject. So, that client can understand which ticket status changed. Requesting to add this because sometimes clients opens a few tickets. In that time they will be confused.

Thanks

twbbt commented 3 years ago

we will love this too! please

Kian987 commented 3 years ago

@twbbt I updated the hook accordingly.