search

Kemmey / Kemmey-TeslaWatch-Public

40 stars 21 forks source link

Can not open trunk and frunk #357

Open emi777ly opened 3 years ago

emi777ly commented 3 years ago

Update 2 Mobil service restarted computer module Now everything working fine Thank you

Update 1 FYI:Official Tesla application can not open trunk and frunk too

Please advise: Used to work without any issues but now can NOT: -open trunk and frunk, -Can not unlock but can lock -can not safe limit for charging, -remote start and -start charging ..

everything else is working. when I Push a button to open frunk or trunk it sad it’s unlocked but nothing happened. The Same issue on my I watch, iPhone, ipad

I did delete your application and reinstalled it, I did reboot Tesla, I rebooted my iphone and iwatch

Iwatch version 7.5 iPhone version IOS 14.6 iPad version 14.4.2 Tesla 2021.4.18

Kemmey commented 3 years ago

Hey @emi777ly

That's not good - but as per your update, if the Tesla app also can't open the trunk, it's most likely an issue with the vehicle. Could you try making a support ticket in the official Tesla app and see if they can do something on their end? Sometimes they can fix remotely - otherwise might need mobile service.

Cheers,

Kim

Kemmey commented 3 years ago

@emi777ly One thing to check, after you've tapped the open trunk button in my app, try going to settings, show debug and check in authentication events section if there are any recent entries - the Tesla servers might send back an error message about what could be wrong.

emi777ly commented 3 years ago

Debag under authentication is empty. I was at Tesla service center yesterday, they did not notice anything. Mobile service coming on Wednesday, will report after. Thank you

Kemmey commented 3 years ago

So the service center could verify you could not open trunk with the official app - but did not find that to be an issue?

emi777ly commented 3 years ago

I did not know at the time of service that I have an issue with open trunk /frunk. I found out about it after I came back home. Mobile service coming today will report after

emi777ly commented 3 years ago

Computer module was restarted by Mobil service. Everything is working now