Client upgraded to v16+ and there are some minor glitches. The fees on the Refunds are not processing correctly and the audit log shows “out of balance”.
Ensure you have a batch that exports with transaction fee's (Gateway is configured to export transaction fees, net or gross and you have a transaction attached to said Gateway with a Fee Amount)
Expected Behavior
Refunding fees should export correctly
Current Behavior
Client upgraded to v16+ and there are some minor glitches. The fees on the Refunds are not processing correctly and the audit log shows “out of balance”.
Failure Information (for bugs)
Pull request referenced in comment: Intacct Bug Fix - Handle Refund transaction fees by nateh777 · Pull Request #82 · KingdomFirst/RockAssemblies (github.com) all the way from 2022, long before the grouping changes that seem to have introduced this issue again.
Failure Logs
Reported by
Champion Forest