503 Service unavailable

[rajeshwar1504]

I have followed the steps mentioned in CDASH documentation on Azure VM Ubunut 22.04 , But facing an issue while opening the URL in a browser.

Documentation URL - https://github.com/Kitware/CDash/blob/master/docs/install.md#php-modules

CDash Version - 3.1.0

Issue screenhot:

Configured below required software:

1. Apach2 web server
2. PostgreSQL version 14+238
3. PHP 8.1.2 version and required modules
4. npm version 8.19.4

Could you please share the suggestions/ detailed documentation to configure CDASH on ubuntu 22.04 machine?

Thanks, Reddy

[williamjallen]

There are many reasons why this might be happening, and it's hard to know without having more information. Is there any information in the logs?

[rajeshwar1504]

Thank you for your response.

1. I could see the below error message in the logs whenever i restart the Apache service.

[Mon Dec 18 00:00:23.515837 2023] [mpm_prefork:notice] [pid 500781] AH00171: Graceful restart requested, doing restart AH00558: apache2: Could not reliably determine the server's fully qualified domain name, using 10.xxx.xxx.xxx. Set the 'ServerName' directive globally to suppress this message.

2. I commented reponse.send() line in /public/index.php file , i could see below php information on web browser.

index.php file

<?php
define('LARAVEL_START', microtime(true));
require __DIR__.'/../vendor/autoload.php';
$app = require_once __DIR__.'/../bootstrap/app.php';
$kernel = $app->make(Illuminate\Contracts\Http\Kernel::class);
$response = $kernel->handle(
    $request = Illuminate\Http\Request::capture()
);
#$response->send();
phpinfo();
?>

I could see php info on browser.

Please let me know if you need more information.

Thank you.

[williamjallen]

That all looks normal. Was there anything in the CDash logs (storage/logs/*)?

[rajeshwar1504]

I found the below error in the storage/logs/cdash-2023-11-28.log-old file.

Database error: [2023-11-28 15:44:49] production.ERROR: Database connection [postgres] not configured. {"exception":"[object] (InvalidArgumentException(code: 0): Database connection [postgres] not configured. at /CDash/vendor/laravel/framework/src/Illuminate/Database/DatabaseManager.php:173) [stacktrace]

I have configured the database in .env file like below , please check it once.

# database.php
DB_DATABASE=cdash_database
DB_CONNECTION=pgsql
DB_HOST=localhost
#DB_PORT=
DB_USERNAME=cdash
DB_PASSWORD=admin

Database query:

CREATE USER cdash WITH PASSWORD 'admin';
CREATE DATABASE cdash_database;
GRANT ALL PRIVILEGES ON DATABASE cdash_database TO cdash;

Please let me know your suggestions.

Thank you.

[williamjallen]

You have a configuration issue of some kind with your database. You could try setting the port: DB_PORT=5432

[rajeshwar1504]

Observed the same issue on the browser (503 service unavailable) after setting up the port DB_PORT=5432

Performed below steps to proceed further.

Step:1 Updated CDash/config/database.php file for database configuration

'default' => env('DB_CONNECTION', 'pgsql'),

'pgsql' => [
            'driver' => 'pgsql',
            'host' => env('DB_HOST', 'localhost'),
            'port' => env('DB_PORT', 5432),
            'database' => env('DB_DATABASE', 'cdash_database'),
            'username' => env('DB_USERNAME', 'cdash'),
            'password' => env('DB_PASSWORD', 'admin'),
            'charset' => 'utf8',
            'prefix' => '',
            'prefix_indexes' => true,
            'search_path' => 'public',
            'sslmode' => 'prefer',
        ],

Step-2: Updated /etc/postgresql/14/main/pg_hba.conf file with below line to accept database connections

restarted postgresql service - systemctl restart postgresql restarted apache2 service - systemctl restart apache2.service

New log file is not getting generated under storage/logs/ folder to check other issues.

Please let me know your suggestions.

Thank you.

[rajeshwar1504]

Please suggest on the above issue?

Thanks, Rajesh.