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KjellConnelly / react-native-rate

Send your app users to Apple App Store, Google Play, Amazon, or other using the newest APIs
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iOS in App rate pop-up is not coming #28

Closed RamkumarBPE closed 5 years ago

RamkumarBPE commented 5 years ago

Hi,

In iOS I used preferInApp: true, but rate in App pop-up is not coming, instead it is redirecting to app store. In App rate pop-up in iOS has to come?

Any other things needs to be added?

KjellConnelly commented 5 years ago

Did you read the README? You keep asking questions that are answered within the README.

RamkumarBPE commented 5 years ago

Hi, I have added the following code according to this

screen shot 2018-12-12 at 7 38 12 am

In that, I tried first one, My query is sometimes it is coming as pop-up, sometime it is redirecting to App Store, sometimes and some devices neither pop-up or App store redirection is happening. My query is regarding this. it is changing to pop-up or app store redirection.

KjellConnelly commented 5 years ago

I’m just assuming you didn’t read the readme, and reiterate what I think your problem could be. I’m not 100% sure because of course you’re not communicating very well what the issue is other than a generic question.

The pop up can only happen 3x per year per device. If you delete the app, I think this number resets. So if you’re testing on one device three times, the 4th and more times you try, it will not show a pop up.

Since you are doing preferInApp:true, and nothing else, I assume that you want the app to redirect to the App Store if the pop up fails.

Next, the pop up uses a specific native API which I’ve references multiple times in the readme which you are encouraged to read the documentation on if you wonder what it can and cannot do. This API only works for certain versions of iOS and above. I’m not going to look it up at the moment, but I think it’s 11.3+.

So if you’re testing on devices that don’t have that version, it will always fail and redirect you.

If you have specific questions, please at the very minimum tell me that you’ve tried to troubleshoot using the suggestions in the readme. And be specific about what you have tried. Include code examples with the relevant code too.

And if you’re not going to read the readme thoroughly, please do not open issues.

RamkumarBPE commented 5 years ago

Hi,

I have read the documentation, and in tested in the device. As mentioned in the Document, I have deleted the app, restarted the device for twice. but still pop-up and App store re-direction does not appears.

Also I am using iOS Version 11.4, So I guess there won't be any issues on it. Also sometimes pop-up coming in the device which has iOS version 10.3. This strange thing is differing from what you mentioned in the Readme.

So I raised a request. Sorry for it. I will look on some other way or plugins then

KjellConnelly commented 5 years ago

Have you tried changing the delay? And is your app live? Also, your first question seems to say that the pop up is never coming, and the redirect is. But your last response seems to say that neither is happening. I think you also opened up an issue a few days ago which said that the pop up did appear. So it’s not really clear what your problem is, so I’m going to close this issue.